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- Tasks: Lead a dynamic team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy 40% staff discount, flexible hours, and a range of perks including health and wellness benefits.
- Why this job: Be part of a vibrant team that celebrates individuality and delivers exceptional customer service.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: Flexible working patterns available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer‑obsessed and we work as one.
As our Sheerness Store Manager, you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience, and customer obsession. We are a flexible employer, supporting a healthy work‑life balance while empowering you to bring your best self to work. Our goal is to create a stylish and welcoming store that celebrates individuality—for our customers and our team alike.
The Role:
- In your shopping centre store, you will guide your team to create a customer‑obsessed atmosphere where everyone feels valued and supported.
- You will bring a genuine passion for creating a shopping experience that helps customers express their individuality, personality, and unique style through fashion.
- You will be fully accountable for your store’s performance while having the freedom to approach challenges creatively.
- By working alongside your Territory Leader and Visual Coach, you will continually identify opportunities to improve KPI’s, customer service, team development, and overall sales.
About you:
- You have previous store/deputy management experience.
- You have a track record of effectively leading and managing a team.
- You identify yourself as a New Look brand adorer.
- You have a history of delivering and exceeding KPI’s and key objectives.
- Commercial acumen.
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We have a performance‑related retail management bonus scheme.
- Our family‑friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We pride ourselves on being a flexible employer, our colleagues work a range of patterns.
Store Manager - Sheerness 32 hour employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Sheerness 32 hour
✨Tip Number 1
Get to know the company culture! Before your interview, dive into New Look's values and mission. Show us how you embody that customer obsession and teamwork spirit in your past roles.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you've inspired a team or tackled challenges creatively. Prepare examples that highlight your commercial acumen and ability to exceed KPIs.
✨Tip Number 3
Dress the part! As a fashion brand, we appreciate style. Wear something that reflects your personality while still being professional. It’s a great way to show us your understanding of fashion!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind us why you’re the perfect fit for our team.
We think you need these skills to ace Store Manager - Sheerness 32 hour
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how you can inspire that 'New Look Feeling' in our customers.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've successfully guided teams in the past and how you plan to create a supportive atmosphere at New Look.
Be Customer Obsessed: We’re all about putting customers first, so in your application, give examples of how you've gone above and beyond to deliver exceptional service. Show us that you understand what it means to be customer-obsessed!
Keep It Simple and Professional: Make sure your CV is in a simple format like Microsoft Word to ensure a smooth application process. A clean and professional layout will help us focus on your amazing skills and experiences!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in New Look’s history, values, and current trends. Familiarise yourself with their mission to inspire individuality through fashion, as this will show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and achieving results. Highlight any specific KPIs you've exceeded to demonstrate your commercial acumen.
✨Emphasise Customer Obsession
New Look is all about creating a customer-obsessed atmosphere. Be ready to discuss how you've previously enhanced customer experiences and how you plan to do the same in your new role. Share stories that illustrate your commitment to exceptional service.
✨Prepare for Creative Problem-Solving
The role requires creative approaches to challenges. Think of scenarios where you've had to think outside the box to improve store performance or team dynamics. This will show that you can adapt and thrive in a busy retail environment.
