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- Tasks: Lead a team to create an amazing shopping experience and inspire customers with fashion.
- Company: Join New Look, a fun fashion brand making style accessible for over 55 years.
- Benefits: Enjoy flexible working patterns, training opportunities, and a supportive, inclusive culture.
- Why this job: Be part of a team that values creativity, customer service, and personal development.
- Qualifications: Previous retail management experience in a fast-paced environment is essential.
- Other info: We welcome unique backgrounds; apply even if you don't meet all requirements!
The predicted salary is between 24000 - 36000 £ per year.
Glasgow Fort Shopping Park, Provan Rd, Glasgow G34 9DL, UK
Job Description
Posted Wednesday 30 July 2025 at 01:00 | Expires Monday 18 August 2025 at 00:59
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
About the role:
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
About you:
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
Just one more thing:
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
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Sales - Supervisor - Visual Merchandiser employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Supervisor - Visual Merchandiser
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and deliver results. Highlight specific instances where you inspired your team or improved customer satisfaction.
✨Tip Number 3
Stay updated on the latest fashion trends and be ready to discuss how you can incorporate these into visual merchandising strategies. Showing your passion for fashion will resonate well with the hiring team.
✨Tip Number 4
Think about how you can contribute to creating a relaxed and friendly shopping environment. Prepare to share ideas on how you would enhance the customer experience in-store, as this is a key aspect of the role.
We think you need these skills to ace Sales - Supervisor - Visual Merchandiser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience and showcases your ability to lead a team. Emphasise any previous roles where you delivered exceptional customer service or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and customer service. Mention how your personal style aligns with New Look's values and how you can inspire your team to create a positive shopping experience.
Showcase Your Trend Awareness: In your application, include examples of how you stay updated on the latest fashion trends. This could be through personal interests, previous work experiences, or any relevant training you've undertaken.
Highlight Your Development Mindset: Discuss your commitment to personal and professional development. Mention any specific training or development plans you've pursued in the past and how you plan to continue growing in your role at New Look.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share your personal style and how you keep up with the latest trends, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve high-quality results.
✨Customer-Centric Mindset
Highlight your commitment to providing exceptional customer service. Be ready to discuss specific instances where you went above and beyond to ensure a positive shopping experience for customers.
✨Emphasise Adaptability
Retail can be fast-paced and unpredictable. Share experiences that showcase your ability to adapt to changing situations and how you handle challenges while maintaining a positive attitude.