Sales - Supervisor

Sales - Supervisor

Stretford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create an amazing shopping experience for customers.
  • Company: Join New Look, a fun fashion brand with over 55 years of style expertise.
  • Benefits: Enjoy flexible working patterns and tailored training for your career growth.
  • Why this job: Be part of a diverse team that values inclusion and positive change in fashion.
  • Qualifications: Previous retail management experience in a fast-paced environment is essential.
  • Other info: We welcome unique backgrounds; apply even if you don't meet all requirements!

The predicted salary is between 24000 - 36000 £ per year.

The Trafford Centre, Trafford Park, Stretford, Manchester M17 8AA, UK Req #2590

15 July 2025

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.

About the role:
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.

About you:

Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.

You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

Just one more thing:

We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess

  • Job Family Retail
  • Job Function Retail Sales Team Leader – 9
  • The Trafford Centre, Trafford Park, Stretford, Manchester M17 8AA, UK

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Sales - Supervisor employer: New Look Group

At New Look, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that empowers our team members to express their unique styles while delivering outstanding customer service. Located in the bustling Trafford Centre, our Supervisors benefit from tailored development plans through our Online Academy, flexible working patterns, and a commitment to sustainability, making it a rewarding place to grow your career in retail.
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Contact Detail:

New Look Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales - Supervisor

✨Tip Number 1

Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing how you embody these principles.

✨Tip Number 2

Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and deliver results. Highlight specific situations where you inspired your team or improved customer satisfaction.

✨Tip Number 3

Stay updated on the latest fashion trends and be ready to discuss how you can help customers express their unique style. This knowledge will show your passion for the industry and your capability to connect with customers.

✨Tip Number 4

Think about how you can contribute to creating a relaxed and friendly shopping environment. Be prepared to share ideas on how you would enhance the customer experience in-store, as this aligns with the role's focus on service.

We think you need these skills to ace Sales - Supervisor

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Performance Analysis
Visual Merchandising
Trend Awareness
Communication Skills
Conflict Resolution
Coaching and Development
Time Management
Problem-Solving Skills
Adaptability
Motivational Skills
Inventory Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what New Look is looking for in a Supervisor. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Make sure your CV reflects your retail management experience and showcases your ability to lead a team. Use specific examples of how you've delivered results in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for fashion and customer service. Mention how your personal style aligns with New Look's values and how you can inspire your team.

Follow Application Instructions: Ensure your CV is in a simple format, like Microsoft Word, as specified. Double-check that all required documents are included and that your application is submitted through our website.

How to prepare for a job interview at New Look Group

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for fashion during the interview. Share your personal style and how you keep up with the latest trends, as this aligns with New Look's values and mission.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you inspired your team to achieve high standards and deliver exceptional customer service.

✨Emphasise Customer Focus

Be ready to discuss how you prioritise customer experience. Share stories that illustrate your commitment to creating a friendly and relaxed shopping atmosphere, which is crucial for the Supervisor role.

✨Discuss Personal Development

Talk about your commitment to personal growth and how you seek out opportunities for improvement. Mention any relevant training or development plans you've pursued, showing that you're proactive about your career.

Sales - Supervisor
New Look Group
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  • Sales - Supervisor

    Stretford
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-08-21

  • N

    New Look Group

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