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- Tasks: Lead your team to create an unforgettable shopping experience for our customers.
- Company: Join New Look, a fashion retailer with a rich history and a passion for style.
- Benefits: Enjoy 25% off for friends and family, flexible working patterns, and training opportunities.
- Why this job: Be part of a vibrant team that values creativity, customer service, and personal growth.
- Qualifications: Previous retail management experience in a fast-paced environment is essential.
- Other info: We welcome diverse backgrounds; apply even if you don't meet every requirement!
The predicted salary is between 24000 - 36000 £ per year.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we\’re New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
About the role:
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
About you:
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focused experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
Just one more thing:
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
You’ll also receive these amazing benefits, to name only a few:
- Monthly 25% off privilege vouchers for family and friends to enjoy
- Season ticket loans
Apply now to find out more!
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure a smooth application process.
- Job Family: Retail
- Job Function: Retail Sales Team Leader – 9
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Sales - Supervisor employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Supervisor
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their customer-obsessed approach will help you align your responses during interviews, showcasing how you embody these values in your previous roles.
✨Tip Number 2
Prepare to discuss your retail management experience in detail. Highlight specific examples where you've led a team to achieve sales targets or improved customer satisfaction, as this will demonstrate your capability to inspire and manage effectively.
✨Tip Number 3
Stay updated on the latest fashion trends and be ready to share your insights during the interview. This shows your passion for the industry and your ability to connect with customers on a personal level, which is crucial for a Supervisor role.
✨Tip Number 4
Think about how you can contribute to creating a relaxed and friendly shopping experience. Prepare examples of how you've fostered a positive team environment in the past, as this aligns perfectly with New Look's focus on customer service.
We think you need these skills to ace Sales - Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and any achievements in previous roles. Use specific examples that demonstrate your ability to lead a team and deliver results.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and customer service. Mention how your personal style aligns with New Look's values and how you can inspire your team to create a great shopping experience.
Showcase Your Team Leadership Skills: In your application, emphasise your experience in leading teams in fast-paced environments. Provide examples of how you've motivated your team to achieve high standards and deliver exceptional customer service.
Follow Application Instructions: Ensure your CV is in a simple format like Microsoft Word as specified. Double-check that all required documents are included and that your application is submitted through the StudySmarter website for a smooth process.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the latest trends and how they influence your personal style. Share examples of how you've helped customers find their unique looks in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading a team, especially in a fast-paced retail environment. Highlight specific instances where you motivated your team to achieve exceptional results.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to customer service. Share stories that showcase your ability to create a friendly and welcoming shopping experience, as well as how you handle challenging situations.
✨Prepare Questions About Development Opportunities
Since New Look values personal development, come prepared with questions about training and progression within the company. This shows your commitment to growth and aligns with their focus on employee development.
