Sales - Supervisor

Sales - Supervisor

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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New Look Group

At a Glance

  • Tasks: Lead your team to create an amazing shopping experience for customers.
  • Company: Join New Look, a vibrant fashion retailer with a focus on style and service.
  • Benefits: Competitive pay, training opportunities, and a fun work environment.
  • Why this job: Inspire others while helping customers express their unique style every day.
  • Qualifications: Retail management experience and a passion for fashion and customer service.
  • Other info: We value diverse backgrounds; apply even if you don't meet all requirements!

The predicted salary is between 28800 - 43200 £ per year.

Silverlink Retail Park, Wallsend NE28 9NP, UK •

Newcastle upon Tyne, UK •

Tyne and Wear, UK

Job Description

We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.

About the role:
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.

About you:

Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

Just one more thing:

We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!

Why New Look?
We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess

Silverlink Retail Park, Wallsend NE28 9NP, UK,

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Sales - Supervisor employer: New Look Group

At New Look, we pride ourselves on being an exceptional employer that values individuality and creativity. Our supportive work culture fosters personal growth through tailored development plans and comprehensive training, ensuring that every team member can thrive in their role. Located in a vibrant retail environment, we offer a unique opportunity to inspire others while enjoying a friendly atmosphere that prioritises customer satisfaction and team collaboration.
New Look Group

Contact Detail:

New Look Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales - Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time browsing New Look's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your pitch! Think about how your previous retail management experience aligns with what New Look is looking for. Be ready to share specific examples of how you've inspired your team and delivered results in a fast-paced environment.

✨Tip Number 3

Dress to impress! Since you're applying for a role in fashion, make sure your outfit reflects your personal style while also being professional. This shows that you understand the importance of presentation in retail.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace Sales - Supervisor

Customer Service
Team Leadership
Retail Management
Trend Awareness
Performance Improvement
Communication Skills
Problem-Solving Skills
Adaptability
Coaching and Development
Sales Strategy
Results Orientation
Fashion Knowledge
Motivational Skills

Some tips for your application 🫡

Show Your Style: When writing your application, let your personality shine through! We want to see how you express your unique style and how it aligns with our brand. Don’t be afraid to share your passion for fashion and customer service.

Highlight Your Experience: Make sure to showcase your previous retail management experience. We’re looking for someone who has thrived in a fast-paced environment, so include specific examples of how you’ve led teams to achieve great results.

Be Customer-Focused: Remember, it’s all about the customers! In your application, emphasise your commitment to creating a friendly and relaxed shopping experience. Share any innovative ideas you have for enhancing customer service.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!

How to prepare for a job interview at New Look Group

✨Know Your Fashion Trends

Brush up on the latest fashion trends and how they relate to New Look's offerings. Being able to discuss current styles and how they can enhance customer experience will show your passion for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you inspired your team to achieve results, as this aligns perfectly with what they’re looking for.

✨Customer Service is Key

Think of scenarios where you went above and beyond for customers. Be ready to share these stories, as demonstrating your commitment to exceptional service will resonate well with the interviewers.

✨Be Yourself

New Look values individuality, so don’t be afraid to express your own style during the interview. This will not only make you feel more comfortable but also show that you embody the brand’s ethos.

Sales - Supervisor
New Look Group
Location: Newcastle upon Tyne
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