Sales - Supervisor

Sales - Supervisor

East Grinstead Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create an amazing shopping experience and inspire customers with the latest fashion.
  • Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
  • Benefits: Flexible working patterns, training opportunities, and a supportive, inclusive culture.
  • Why this job: Be part of a team that celebrates individuality and makes fashion accessible for everyone.
  • Qualifications: Retail management experience in a fast-paced environment and a passion for customer service.
  • Other info: We value your unique background; apply even if you don't meet every requirement!

The predicted salary is between 28800 - 43200 £ per year.

Overview

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.

About the role

As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.

About you

Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.

You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

Just one more thing

We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!

Why New Look

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\\\’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess

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Sales - Supervisor employer: New Look Group

At New Look, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that empowers our team members to express their unique styles while delivering outstanding customer service. With a strong focus on personal development through tailored training programmes and flexible working patterns, we ensure that every employee has the opportunity to thrive and grow within our dynamic retail environment. Join us in making fashion a force for positive change, where your contributions truly matter and are celebrated.
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Contact Detail:

New Look Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales - Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time browsing New Look's website and social media. This will help you understand their values and how you can align with them during your chat.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Supervisor role.

✨Tip Number 3

Show off your style! As a fashion brand, New Look will appreciate your personal flair. Wear something that reflects your personality and shows you understand their aesthetic – it’s all about making a great first impression!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Sales - Supervisor

Retail Management
Customer Service
Team Leadership
Trend Awareness
Performance Management
Communication Skills
Problem-Solving Skills
Adaptability
Coaching and Development
Sales Strategy
Time Management
Interpersonal Skills
Motivational Skills

Some tips for your application 🫡

Show Your Style: When writing your application, let your personality shine through! We want to see how you express your unique style and how it aligns with our brand. Don’t be afraid to share your passion for fashion and customer service!

Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight your previous retail management experience and any achievements that demonstrate your ability to lead a team and deliver results. Remember, we love seeing how you’ve made an impact in past roles!

Keep It Simple: As mentioned in the job description, ensure your CV is in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and clear layout makes it easier for us to see your skills and experience!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!

How to prepare for a job interview at New Look Group

✨Know Your Fashion Trends

Brush up on the latest fashion trends and how they relate to New Look's offerings. Being able to discuss current styles and how they can enhance customer experience will show your passion for the brand and its mission.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you inspired your team to achieve results, as this aligns with the role of a Supervisor at New Look.

✨Emphasise Customer Service Excellence

Be ready to share your approach to delivering exceptional customer service. Think of scenarios where you went above and beyond for customers, as this is crucial for creating that 'feel-good' shopping experience.

✨Express Your Unique Style

Since New Look values individuality, don’t hesitate to express your personal style during the interview. This not only reflects your understanding of the brand but also shows that you can inspire others to embrace their uniqueness.

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