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For Companies At a Glance
- Tasks: Lead your team to create an amazing shopping experience for our customers.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style.
- Benefits: Flexible hours, training opportunities, and a focus on personal development.
- Why this job: Inspire others while helping customers express their unique style every day.
- Qualifications: Retail management experience and a passion for fashion and customer service.
- Other info: We celebrate diversity and are committed to positive change in fashion.
The predicted salary is between 24000 - 36000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
Overview
Supervisor (12 hours)
About the role: As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
Responsibilities
- Work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they receive the highest level of service and want to return to us.
- Inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want.
- Set exceptional standards and lead your people to deliver high quality results.
About you / Qualifications
- You are someone who expresses your style your way and inspires your team to do the same, with an eye for the latest trends and a focus on championing our customers to express their own unique style.
- You will be passionate about service and creating a relaxed, friendly and customer‑focused experience.
- Seek out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
- You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
Just one more thing
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
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Sales - Supervisor employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out New Look's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the role of Supervisor. Be ready to share specific examples of how you've inspired teams or improved customer experiences in the past. This will make you stand out as a candidate who can deliver results.
✨Tip Number 3
Dress the part! Since you're applying for a fashion brand, show off your personal style during the interview. This not only reflects your understanding of the brand but also demonstrates your passion for fashion and customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Supervisor position.
We think you need these skills to ace Sales - Supervisor
Some tips for your application 🫡
Show Your Style: When you're writing your application, let your personality shine through! We want to see how you express your unique style and how it aligns with our brand. Don't be afraid to share your fashion insights and how you inspire others.
Customer Focus is Key: Make sure to highlight your passion for customer service in your application. We’re all about creating that feel-good experience for our customers, so share examples of how you've gone above and beyond to make someone’s shopping experience memorable.
Keep It Simple: Remember to keep your CV in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and clear layout makes it easier for us to see your skills and experience at a glance!
Apply Anyway!: If you think you’d be a great fit for the role, even if you don’t meet every single requirement, go ahead and apply! We love hearing from passionate individuals who are eager to grow with us, so don’t hold back!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with New Look’s values and mission. Understand their commitment to customer service and how they create a fun shopping experience. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Supervisor, you’ll need to inspire your team. Prepare examples of how you’ve successfully led a team in the past, focusing on how you motivated them to achieve high standards and deliver exceptional results.
✨Express Your Personal Style
New Look values individuality, so don’t be afraid to express your own style during the interview. Wear something that reflects your personality and shows you understand fashion trends, as this will resonate with the brand’s ethos.
✨Prepare for Customer-Focused Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would ensure customers have a great experience and how you would deal with any challenges that arise in a retail environment.
