At a Glance
- Tasks: Lead your team to create an amazing shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy flexible working patterns and tailored training for your career growth.
- Why this job: Be part of a diverse culture that values inclusion and positive change in fashion.
- Qualifications: Previous retail management experience in a fast-paced environment is essential.
- Other info: Don't worry if you don't meet all requirements; we want to hear from you!
The predicted salary is between 28800 - 43200 £ per year.
Overview
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
About the role
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
Responsibilities
- Work with the Store Manager to implement the ultimate shopping experience for customers.
- Ensure customers are given the highest level of service and want to return.
- Inspire your team to help customers look good and express themselves with the latest fashion.
- Set exceptional standards and lead the team to deliver high quality results.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
Qualifications
- Previous retail management experience in a fast-paced environment.
- Track record of delivering results through a team.
- Passion for service and a customer-focused approach.
Just one more thing
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
We know that the brand\’s values; We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\\\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
#J-18808-Ljbffr
Sales - Supervisor employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Supervisor
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer service and inclusivity will help you align your approach during the interview, showcasing how you embody these principles.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and deliver results. Highlight specific situations where you inspired your team or improved customer satisfaction.
✨Tip Number 3
Stay updated on the latest fashion trends and be ready to discuss how you can help customers express their unique style. This knowledge will show your passion for the industry and your capability to enhance the shopping experience.
✨Tip Number 4
Think about innovative ideas you could bring to the role that align with New Look's mission of making fashion accessible and fun. Presenting fresh concepts during your conversation can set you apart from other candidates.
We think you need these skills to ace Sales - Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and any achievements in delivering results through a team. Use specific examples that demonstrate your ability to inspire and lead.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and fashion. Mention how your personal style aligns with New Look's values and how you can contribute to creating an exceptional shopping experience.
Showcase Your Team Leadership Skills: In your application, emphasise your experience in leading teams in fast-paced environments. Provide examples of how you've motivated your team to achieve high-quality results and maintain exceptional standards.
Highlight Your Customer Focus: Demonstrate your customer-focused approach by including anecdotes or experiences where you went above and beyond to ensure customer satisfaction. This will show that you align with New Look's commitment to providing the highest level of service.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share examples of how you stay updated with the latest trends and how you inspire others to express their unique style.
✨Demonstrate Customer Focus
Prepare to discuss specific instances where you've gone above and beyond to provide excellent customer service. Highlight your understanding of creating a welcoming shopping experience that encourages customers to return.
✨Highlight Leadership Experience
Be ready to talk about your previous retail management experience. Share how you've successfully led a team, set high standards, and achieved results in a fast-paced environment.
✨Emphasise Development and Growth
Discuss your commitment to personal and team development. Mention any training or development plans you've pursued and how you encourage your team to improve their performance as well.