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- Tasks: Lead your team to create an amazing shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy flexible working patterns and tailored training for your career growth.
- Other info: We welcome unique work histories; if you think you're a fit, apply!
- Why this job: Be part of a diverse team that values inclusion and positive change in fashion.
- Qualifications: Previous retail management experience in a fast-paced environment is essential.
The predicted salary is between 21600 - 36000 £ per year.
Posted Saturday 7 March 2026 at 01:00 | Expires Monday 15 March 2027 at 00:59
We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
About the role:
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
About you:
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
Just one more thing:
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
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Sales - Supervisor employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Supervisor
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing how you embody these principles.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and deliver results. Highlight specific situations where you inspired your team or improved customer satisfaction.
✨Tip Number 3
Stay updated on the latest fashion trends and be ready to discuss how you can help customers express their unique style. This knowledge will show your passion for the industry and your capability to connect with customers.
✨Tip Number 4
Think about how you can contribute to creating a friendly and relaxed shopping environment. Be prepared to share ideas on how to enhance the customer experience, as this aligns with the role's focus on service excellence.
We think you need these skills to ace Sales - Supervisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal style and customer service philosophy align with their commitment to making fashion accessible and fun.
Tailor Your CV: Ensure your CV reflects your retail management experience, particularly in fast-paced environments. Emphasise your achievements in leading teams and delivering results, as these are key for the Supervisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've inspired teams and improved customer experiences in previous roles.
Follow Application Instructions: Make sure to submit your application in the specified format (e.g., Microsoft Word). Double-check that all required documents are included and that your application is free from errors before hitting submit.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share your personal style and how you keep up with the latest trends, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve high-quality results.
✨Emphasise Customer Service Experience
Highlight your previous retail management experience and your commitment to providing exceptional customer service. Be ready to discuss specific instances where you went above and beyond for customers.
✨Be Ready to Discuss Development Plans
Show that you're proactive about your own development. Talk about any training or development plans you've pursued in the past and how you plan to continue growing in your role at New Look.