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- Tasks: Lead your team to create an unforgettable shopping experience for customers.
- Company: Join New Look, a fashion retailer with a rich history and a passion for style.
- Benefits: Enjoy 25% off for friends and family, flexible working patterns, and training opportunities.
- Why this job: Be part of a vibrant team that values creativity, customer service, and personal growth.
- Qualifications: Previous retail management experience in a fast-paced environment is essential.
- Other info: We welcome unique backgrounds; apply even if you don't meet all requirements!
The predicted salary is between 24000 - 36000 £ per year.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to anomni-channelbusiness serving millions of customers… we\’re New Look.
Ourpurpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
About the role
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
Just one more thing
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
You’ll also receive these amazing benefits, to name only a few:
- Monthly 25% off privilege vouchers for family and friends to enjoy
- Season ticket loans
Apply now to find out more!
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
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Sales - Supervisor employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Supervisor
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding their customer-obsessed approach will help you align your responses during interviews, showcasing how you can contribute to their mission of providing an exceptional shopping experience.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and deliver results. Highlight specific situations where you inspired your team or improved customer satisfaction, as these are key aspects of the Supervisor role.
✨Tip Number 3
Stay updated on the latest fashion trends and be ready to discuss how you can help customers express their unique style. This knowledge will not only impress during interviews but also show your passion for the industry and commitment to customer service.
✨Tip Number 4
Network with current or former employees of New Look if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the brand.
We think you need these skills to ace Sales - Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what New Look is looking for in a Sales Supervisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your retail management experience and how it aligns with the role. Emphasise your achievements in delivering results through team leadership and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've inspired teams and improved customer experiences in previous roles.
Follow Application Guidelines: Ensure your CV is in a simple format, such as Microsoft Word, as specified in the job posting. Double-check that all required documents are included before submitting your application on our website.
How to prepare for a job interview at New Look Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the latest trends and how they influence your personal style. Share examples of how you've helped customers find their unique looks in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in fast-paced environments. Highlight specific instances where you motivated your team to achieve high-quality results and exceptional customer service.
✨Emphasise Customer Focus
Be ready to talk about how you prioritise customer satisfaction. Share stories that illustrate your commitment to creating a friendly and relaxed shopping experience, and how you’ve gone above and beyond for customers.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations in the store. Think about challenges you’ve faced in retail management and how you resolved them while maintaining team morale and customer satisfaction.
