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- Tasks: Create an amazing shopping experience and inspire customers with the latest fashion trends.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style history.
- Benefits: Flexible working patterns, training opportunities, and a supportive team environment.
- Why this job: Be part of a brand that values inclusion, diversity, and positive change in fashion.
- Qualifications: Passion for fashion and excellent customer service skills.
- Other info: We welcome all applicants, even if you don't meet every requirement!
The predicted salary is between 24000 - 36000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
About the Role
As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for the brand on the shop floor putting our customers at the heart of everything you do.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style. You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
Just one more thing
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
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Sales - Sales Advisor - UK employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Sales Advisor - UK
✨Tip Number 1
Get to know the brand inside out! Before your interview, spend some time browsing New Look's website and social media. Understand their latest collections and values so you can chat confidently about how you can contribute to that feel-good vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to create a friendly and relaxed shopping experience. Role-play with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Show off your personal style! When you go for your interview, wear something that reflects your fashion sense. This not only shows you understand the brand but also gives you a chance to express yourself, just like you would encourage customers to do.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you think you might not meet every requirement, we want to hear from you. Your unique experiences could be just what we’re looking for, so go for it!
We think you need these skills to ace Sales - Sales Advisor - UK
Some tips for your application 🫡
Show Your Style: When writing your application, let your personality shine through! We want to see how you express your unique style and passion for fashion. Don’t be afraid to share your thoughts on the latest trends and how you can inspire our customers.
Customer Focus is Key: Make sure to highlight your customer service experience. We’re all about putting our customers at the heart of everything we do, so share examples of how you've gone above and beyond to create a fantastic shopping experience.
Keep it Simple: Remember to keep your CV in a simple format like Microsoft Word. This helps us process your application smoothly. A clean and clear layout makes it easier for us to see why you’d be a great fit for the Sales Advisor role!
Don’t Hold Back!: If you think you’d be a great fit for this role, even if you don’t meet every requirement, apply anyway! We love hearing from passionate individuals who are eager to learn and grow with us. Head over to our website to submit your application!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with New Look’s values and mission. Understand what 'That New Look Feeling' means and how it translates into customer service. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Style Savvy
As a Sales Advisor, you’ll need to inspire customers with your fashion sense. Prepare to discuss your personal style and how you keep up with the latest trends. Bring examples of how you’ve helped others express their style in the past.
✨Emphasise Customer Focus
New Look is all about putting customers at the heart of everything. Be ready to share specific examples of how you’ve provided excellent customer service in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Be Open to Development
The role offers opportunities for personal growth, so express your eagerness to learn and develop. Mention any previous training or development experiences and how they’ve shaped your approach to work. This shows you’re proactive and committed to improving your performance.