At a Glance
- Tasks: Deliver an amazing shopping experience and inspire customers with the latest fashion trends.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style expertise.
- Benefits: Flexible working patterns, training opportunities, and a supportive team culture.
- Other info: Embrace diversity and enjoy a dynamic work environment with growth potential.
- Why this job: Be part of a brand that champions individuality and positive change in fashion.
- Qualifications: Passion for fashion and excellent customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we’re New Look. Our purpose is always to inspire that New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer‑obsessed and we work as one.
About the Role
As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for the brand on the shop floor putting our customers at the heart of everything you do.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style. You will be passionate about service and creating a relaxed, friendly and customer focused experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
Just one more thing
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
You’ll also receive monthly 25% off privilege vouchers for you and family to enjoy!
Apply now to find out more
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
Sales - Sales Advisor - UK in Berwick-Upon-Tweed employer: New Look Group
At New Look, we are not just a fashion retailer; we are a community that values each individual and their unique contributions. With over 55 years of experience, we offer a vibrant work culture that prioritises inclusivity, personal development, and flexible working patterns, ensuring our Sales Advisors can thrive while delivering exceptional service to our customers. Join us in making fashion accessible and fun, while enjoying tailored training opportunities and a supportive environment that champions your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales - Sales Advisor - UK in Berwick-Upon-Tweed
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Look Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Look Group!
We think you need these skills to ace Sales - Sales Advisor - UK in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Look Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Look Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Look Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Look Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
