At a Glance
- Tasks: Deliver an amazing shopping experience and inspire customers with the latest fashion trends.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style expertise.
- Benefits: Flexible working patterns, training opportunities, and a supportive team environment.
- Why this job: Be part of a brand that values inclusion, diversity, and positive change in fashion.
- Qualifications: Passion for fashion and excellent customer service skills.
- Other info: Great career development opportunities and a friendly, relaxed workplace.
Overview
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
About the Role
As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for the brand on the shop floor putting our customers at the heart of everything you do.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style.
You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
Just one more thing
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway, we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\\\’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
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Sales - Sales Advisor - UK employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales - Sales Advisor - UK
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and latest trends. This way, when you walk into that interview, you can show off your passion for the brand and how you can contribute to creating that ultimate shopping experience.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your commitment to putting customers at the heart of everything you do.
✨Tip Number 3
Dress to impress! Show off your personal style in a way that aligns with New Look’s vibe. This not only reflects your understanding of fashion but also gives you a chance to express yourself, just like you’ll encourage customers to do.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you think you might not meet every requirement, we want to hear from you. Your unique experiences could be exactly what we’re looking for, so go for it!
We think you need these skills to ace Sales - Sales Advisor - UK
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share how you keep up with the latest trends and how you can inspire customers to express their unique style.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in providing top-notch customer service. We want to know how you've gone above and beyond to create a friendly and welcoming atmosphere for customers.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity, so share your story and what makes you a great fit for our team at New Look!
Keep It Simple and Clear: Remember to format your CV simply, like in Microsoft Word, to ensure a smooth application process. A clear and concise CV helps us see your skills and experiences without any hassle!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you research New Look thoroughly. Understand their values, mission, and the latest trends they’re promoting. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you created a positive shopping experience and how you can bring that same energy to New Look.
✨Dress to Impress
Since you’ll be working in fashion, it’s important to express your personal style during the interview. Choose an outfit that reflects your understanding of current trends while still being professional. This shows you can embody the brand's ethos.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. This could be about their training programmes, team culture, or how they celebrate diversity within the company. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.