At a Glance
- Tasks: Create an amazing shopping experience and inspire customers with the latest fashion trends.
- Company: Feel-good fashion brand with over 55 years of making style accessible.
- Benefits: Flexible working patterns, training support, and a focus on personal development.
- Other info: Embrace your unique style and grow with us in a supportive environment.
- Why this job: Join a diverse team and make a positive impact in the fashion world.
- Qualifications: Passion for fashion and excellent customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
About the Role
As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for the brand on the shop floor putting our customers at the heart of everything you do.
About you
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style. You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
Just one more thing
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role... apply anyway, we’d love to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Fashion Sales Advisor - Elevate the Customer Experience in Rugby employer: New Look Group
At New Look, we are not just a fashion retailer; we are a community that thrives on creativity, inclusivity, and personal growth. As a Fashion Sales Advisor, you will be part of a vibrant team dedicated to delivering exceptional customer experiences while enjoying flexible working patterns and tailored development opportunities through our Online Academy. Join us in making fashion accessible and fun, all while contributing to a positive change for our planet.
StudySmarter Expert Advice🤫
We think this is how you could land Fashion Sales Advisor - Elevate the Customer Experience in Rugby
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and latest collections. When you walk into that interview, you want to show that you're not just a fan of fashion, but a true ambassador for the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a relaxed and friendly shopping experience. Role-play scenarios with friends or family to get comfortable with handling different customer interactions.
✨Tip Number 3
Show off your personal style! Dress in a way that reflects your fashion sense during the interview. This is your chance to express yourself and demonstrate how you can inspire customers to do the same.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the New Look family and ready to elevate the customer experience.
We think you need these skills to ace Fashion Sales Advisor - Elevate the Customer Experience in Rugby
Some tips for your application 🫡
Show Your Style:When writing your application, let your personality shine through! We want to see how you express your unique style and passion for fashion. Share any relevant experiences that highlight your customer service skills and your love for helping others look their best.
Be Customer Obsessed:Remember, we’re all about putting the customer at the heart of everything we do. In your application, mention specific examples where you've gone above and beyond to create a fantastic experience for customers. This will show us that you truly understand our values!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the role of a Fashion Sales Advisor. Highlight your relevant skills and experiences that align with what we’re looking for, and make it clear why you’d be a great fit for New Look.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our company culture there, so don’t miss out!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with New Look’s values and mission. Understand what 'That New Look Feeling' means and how it translates into customer service. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Style
As a Fashion Sales Advisor, your personal style is important! Dress in a way that reflects your fashion sense while also aligning with New Look's aesthetic. This not only demonstrates your understanding of the brand but also gives you a chance to express yourself, just like you’ll encourage customers to do.
✨Prepare Customer Scenarios
Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively. Be ready to discuss how you would create a relaxed and friendly shopping experience, as this aligns perfectly with the role’s focus on customer obsession.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate diversity within the workplace. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
