Catering General Assistant in Newcastle upon Tyne

Lymedale Business Centre Lymedale Business Park, Hooters Hall Rd, Newcastle ST5 9QF, UK

Job Description

Posted Wednesday 17 December 2025 at 01:00 | Expires Saturday 10 January 2026 at 00:59

We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.

The Role

We are seeking a dedicated and enthusiastic Catering Assistant to join our team at New Look DC. This part‑time position offers a 10‑hour per week contract, with shifts on Tuesdays and Thursdays from 3pm to 8pm.

If you are passionate about delivering outstanding food and exceptional customer service, we invite you to become a valued member of our catering team. In this role, you will play a key part in providing efficient, accurate, and high‑quality catering experiences.

We are committed to maintaining the highest standards in Health & Safety and company policies, ensuring a safe and welcoming workplace for all.

Being part of the New Look Team means you get access to a great range of benefits & perks …

👗 You’ll *love* our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!

🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.

💰 Plan for you retirement while you work with our contributory private pension scheme.

💰 We’re all about celebrating our success, so we have a profit‑related bonus scheme.

🧸 Our family‑friendly policies include enhanced maternity, paternity and adoption leave and shared parental leave.

👩🏻 ⚕ Receive quick access to consultations and treatments with Private Medical Scheme, paid for by us.

✈ Big trip on the cards? Unlock extra leave with our buy more holiday scheme.

🎈 Celebrate YOU! Enjoy an extra paid day off on your birthday each year.

🚲 Do your bit for the environment and save money with our Cycle2Work scheme.

🚘 Driving in? There’s free secure on‑site parking available for your convenience.

🍕 Grab a bite at our on‑site subsidised canteen.

Please note – these benefits and perks are non‑contractual and may be changed from time to time.

What You’ll Be Doing

• Prepare delicious food items, strictly following recipes and portion guidelines
• Support the Chef Supervisor/Chef Manager in crafting main meals and hot dishes
• Contribute to the creation of special event menus and buffets
• Set up counters for service periods, maintaining company standards
• Assist with accurate completion of wastage sheets
• Help count and record stock and equipment
• Proactively promote menu upgrades and special offers to customers
• Ensure full knowledge of dish ingredients to support customers with allergy queries
• Prepare food in accordance with Food Hygiene and Health & Safety procedures
• Conduct and record temperature checks as required
• Perform cleaning duties as assigned by the cleaning roster
• Use chemicals safely and wear appropriate protective equipment
• Operate and clean equipment according to established procedures
• Ensure vending areas are fully stocked throughout your shift

Who You Are:

• Good communication skill both written and verbal with an ability to flex to suit the audience.
• Good work ethic
• Able to work as an effective team player.
• Accuracy and attention to detail

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Lymedale Business Centre Lymedale Business Park, Hooters Hall Rd, Newcastle ST5 9QF, UK