At a Glance
- Tasks: Lead a vibrant team to create an unforgettable shopping experience for customers.
- Company: Feel-good fashion brand with over 55 years of making style accessible.
- Benefits: 40% staff discount, healthcare options, and flexible working patterns.
- Other info: Join a diverse and inclusive culture that prioritises your development.
- Why this job: Shape the future of fashion while inspiring a team of fashion enthusiasts.
- Qualifications: Previous management experience and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Maidstone Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
What’s in it for you
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Do your bit for the environment and save money with our Cycle2Work scheme
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Store Manager -Maidstone employer: New Look Group
As a Store Manager at New Look in Maidstone, you will be part of a vibrant and inclusive work culture that prioritises employee growth and development. With a generous 40% staff discount, access to healthcare benefits, and a commitment to work-life balance, we empower our team to thrive while delivering exceptional customer experiences. Join us in shaping the future of fashion and enjoy a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager -Maidstone
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with New Look's values and culture. When you walk into that interview, show us how you embody those values and how you can contribute to our customer-obsessed atmosphere.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what it’s like to work at New Look. This insider info can give you an edge in your interviews.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past management experience where you’ve led a team to success or turned around a challenging situation. We want to hear how you’ve played to win in your previous roles!
✨Tip Number 4
Don’t forget to showcase your passion for fashion! Bring your unique style to the table and let us see how you can inspire your team and customers alike. Remember, we’re all about making fashion fun and accessible!
We think you need these skills to ace Store Manager -Maidstone
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how it resonates with your personal style. This will help us see your genuine enthusiasm for the role.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired teams in the past and the results you've achieved together. We want to know how you can bring that energy to our Maidstone store!
Be Customer Obsessed:We’re all about creating an unforgettable shopping experience for our customers. In your application, share examples of how you've gone above and beyond for customers in previous roles. This will show us that you truly understand what it means to be customer obsessed.
Keep It Fun and Engaging:Your application should reflect the fun and vibrant culture we have at New Look. Use a friendly tone and don’t be afraid to let your personality shine through. Remember, we’re looking for someone who can create a positive atmosphere in-store, so start with your application!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in the brand's history, values, and current trends. Being a New Look adorer is great, but showing that you understand what makes the brand tick will impress your interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively led a team in the past. Think about times when you inspired your team to exceed KPIs or created a positive atmosphere. This role is all about collaboration and resilience, so highlight those experiences!
✨Customer Obsession is Key
Be ready to discuss how you’ve put customers at the heart of your previous roles. Share specific instances where you went above and beyond to enhance the shopping experience, as this aligns perfectly with the company’s values.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations in-store, like managing stock control or resolving customer complaints. Practising these scenarios can help you articulate your thought process and demonstrate your commercial acumen.
