Video Content Creator in London

We are the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

THE ROLE

The Video Content Creator is part of our dynamic Content team sitting within the Creative team. Reporting into the Creative Design Manager, you are responsible for conceptualising, creating, and executing video content for a variety of paid performance channels, including social media (inc. Paid Social), YouTube, Styling videos, Seasonal Campaigns, on-site needs and support with Design and VM presentations.

A strong, versatile storyteller with a deep understanding of the fashion industry and marketing strategies. You have an exceptional creative eye, and a passion for fashion, with the ability to craft engaging, high-quality and lo-fi, in the moment video content that resonates with our audience and drives conversions. You should be comfortable working in a fast-paced environment, collaborating with cross‐functional teams, and keeping up with trends in both fashion and digital marketing. You live and breathe innovation in video content creation. Commercially aware and able to push boundaries. You will build strong relationships with our customers through exciting and engaging video content that is always relevant and relatable. We want to create a fashion buzz around every piece of content we create. Owning fashion trends, starting conversations and tapping into cultural moments.

As part of the Creative collective, you will play a critical role in shaping the brand's visual identity, ensuring that all video content reflects New Look's brand values and resonates with our target audience, creating Brand love. This role is based from our London office 4 days a week. Please ensure you include your portfolio/showreel in your application.

WHAT'S IN IT FOR YOU

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Spread the cost of your commute with interest‐free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We’re proud to partner with the Retail Trust and Fashion & Textile Children’s Trust

WHAT YOU'LL BE DOING

• Develop original video concepts that align with our brand's vision and commercial goals.
• Working with the Creative Design Manager, develop and implement a video content strategy that aligns with New Look's brand objectives, seasonal campaigns, product launches, and promotions.
• Create compelling video content for all paid performance channels, including Facebook, Instagram, TikTok, YouTube, and on‐site.
• Plan and execute the production of video content working with the seasonal content calendar product pushes, trading add‐ins, in‐the‐moment culturally reactive pieces, and campaign alignment ensuring video content is on‐brand, inspiring and balanced, and aligns with key commercial levers.
• Educate and inspire the customer on the newest fashion trends and volume core lines with the same passion whilst remaining friendly and inspirational.
• Collaborate with the Content, Creative, styling and Marketing teams to understand key product and business objectives and ensure that video content is optimised for each platform and performance channel. Tailor video assets for different formats, such as feed posts, Stories, carousel ads, YouTube pre‐rolls, and banner videos.
• Produce video content aimed at maximising ROI and driving sales. Work closely with the performance marketing team to test and iterate video creative across multiple campaigns and channels. Analyse the effectiveness of video content and continuously optimise based on data insights.
• Stay ahead of the pack with the latest trends in digital content creation, fashion marketing, and emerging platforms. Bring fresh, innovative ideas to the table and explore new ways to engage our audience through video.
• Manage the video content creation process from ideation through to delivery, ensuring all deadlines are met and content is produced within budget. Maintain an organised workflow and communicate effectively with stakeholders across the business.
• Produce video content for creative, styling, Design and VM teams to land seasonal product drops, including product demonstrations, look‐books, and other on‐site engagement videos.
• Be an effective cross‐team collaborator with the ability to foster productive internal relationships including but not limited to Content, Creative, Design, Styling, brand marketing, digital commerce, social, studio and VM.
• Manage the end‐to‐end production of campaign video assets from concept to post‐production, ensuring timely delivery and alignment with creative and marketing timelines and objectives.
• Ensure all video content maintains a consistent brand voice, tone, and aesthetic that aligns with New Look's vision, image, and style guidelines.

WHO YOU ARE

• 5 years of experience in fashion/retail video content creation, with a strong portfolio showcasing work across various digital marketing channels (paid social, YouTube, etc.) and on‐site video content.
• Proficiency in video production and editing software (Adobe Premiere Pro, Final Cut Pro, After Effects, etc.).
• Strong understanding of digital advertising trends and platform requirements (Instagram, Facebook, TikTok, YouTube, etc.) with equally strong understanding of video metrics and KPIs, with the ability to optimise content for engagement, click‐through rates, and conversion rates.
• Familiarity with video optimisation strategies for paid campaigns (A/B testing, creative iteration, and performance metrics).
• Strong eye for fashion, trends, and brand storytelling.
• Always thinking of new ways to do things, bringing fresh ideas and unique perspectives to video content creation that will resonate with a fashion‐loving audience.
• Comfortable interpreting data and feedback to refine and optimise video content for performance marketing campaigns.
• You’re a self‐motivator. Able to work independently, manage multiple projects, and thrive in a fast‐paced environment while maintaining high standards of creativity and quality.
• An exceptional eye for the details.
• Experience with live streaming and social events.

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.