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- Tasks: Lead a dynamic team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy a 40% staff discount, flexible hours, and a range of perks including health benefits.
- Why this job: Be part of a fun, inclusive team that celebrates individuality and empowers your career growth.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: Flexible working patterns available to suit your lifestyle.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. At New Look, we believe in fostering a dynamic and inclusive workplace where our talented colleagues thrive and grow. We’re committed to recognising and developing internal talent, harnessing the potential of our team.
As our Fleet Store Manager, you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience, and customer obsession. We are a flexible employer, supporting a healthy work-life balance while empowering you to bring your best self to work. Our goal is to create a stylish and welcoming store that celebrates individuality for our customers and our team alike.
In your shopping centre store, you will guide your team to create a customer‑obsessed atmosphere where everyone feels valued and supported. We embrace flexible working, offering 32‑hour contract sizes to suit different lifestyles and commitments—because we know that life is not one‑size‑fits‑all. You will bring a genuine passion for creating a shopping experience that helps customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store’s performance while having the freedom to approach challenges creatively. By working alongside your Territory Leader and Visual Coach, you will continually identify opportunities to improve KPI’s, customer service, team development, and overall sales—ensuring that we are always playing to win, together.
About you
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organisational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- You’ll *love* our generous staff discount – 40 % off for you and a loved one, and 25 % off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance‑related retail management bonus scheme.
- Our family‑friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
Please note – these benefits and perks are non‑contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
Store Manager - Fleet 32 hour in London employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Fleet 32 hour in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into New Look's values and mission. This way, you can show how your personal style and work ethic align with their vibe. It’s all about being customer obsessed and playing to win!
✨Tip Number 2
Practice your leadership stories! As a potential Store Manager, you’ll need to demonstrate your experience in leading teams. Think of specific examples where you inspired your team or tackled challenges creatively. We want to hear those success stories!
✨Tip Number 3
Show off your commercial acumen! Be ready to discuss how you've previously exceeded KPIs and driven sales. Bring some numbers to the table to back up your claims. It’s all about proving you can deliver results while having fun!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about team dynamics or store goals. This shows you’re genuinely interested in being part of the New Look family. Plus, it helps you figure out if it’s the right fit for you!
We think you need these skills to ace Store Manager - Fleet 32 hour in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how you can help create that stylish shopping experience we’re all about.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired and supported your team in the past to deliver great results.
Be Customer Obsessed: We want to know how you put customers first! In your application, give examples of how you've gone above and beyond to provide exceptional service and create a welcoming atmosphere.
Keep It Simple and Clear: Make sure your CV is in a simple format like Microsoft Word. This helps us process your application smoothly. And don’t forget to apply through our website – it’s the best way to get your foot in the door!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Understand what makes the brand unique and how it connects with its customers. This knowledge will help you demonstrate your passion for the brand and show that you're a perfect fit for the team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be ready to share specific examples of how you've successfully managed and inspired others in the past. Highlight your ability to create a positive atmosphere and drive results while keeping the team engaged and motivated.
✨Emphasise Customer Obsession
New Look is all about creating a customer-obsessed environment. Prepare to discuss how you've gone above and beyond to enhance customer experiences in previous roles. Share stories that illustrate your commitment to exceptional service and how you can bring that same energy to the Fleet store.
✨Be Ready for Creative Problem-Solving
The role requires a creative approach to challenges. Think of examples where you've tackled issues innovatively or improved processes. This will show that you can think on your feet and adapt to the dynamic retail environment, aligning perfectly with New Look's values.
