Omnichannel Retail Supervisor - Lead Customer Experience in Lisburn
Omnichannel Retail Supervisor - Lead Customer Experience

Omnichannel Retail Supervisor - Lead Customer Experience in Lisburn

Lisburn Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer experiences and manage teams in a vibrant retail environment.
  • Company: Leading UK fashion retailer with a focus on customer service.
  • Benefits: Flexible scheduling, competitive pay, and opportunities for growth.
  • Why this job: Join a passionate team and make a real impact on customer satisfaction.
  • Qualifications: Previous retail experience and a love for fashion are preferred.
  • Other info: Diverse talents are welcomed to create an inclusive workplace.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading UK fashion retailer is seeking a Supervisor to enhance customer experiences and manage teams effectively. The candidate will ensure seamless interactions, embody brand values, and drive sales growth through excellent service.

Responsibilities include:

  • Coaching staff
  • Maintaining store standards
  • Inspiring teams to achieve objectives

Previous retail experience is a plus, and passion for fashion is essential. Flexible scheduling is available, welcoming diverse talents to join the team.

Omnichannel Retail Supervisor - Lead Customer Experience in Lisburn employer: New Look Group

As a leading UK fashion retailer, we pride ourselves on fostering a vibrant work culture that values creativity and collaboration. Our commitment to employee growth is evident through comprehensive training programmes and flexible scheduling options, allowing you to balance your passion for fashion with personal commitments. Join us to be part of a dynamic team where your contributions directly enhance customer experiences and drive our success.
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Contact Detail:

New Look Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Omnichannel Retail Supervisor - Lead Customer Experience in Lisburn

✨Tip Number 1

Get to know the brand inside out! Research their values, latest collections, and customer service approach. This will help you connect with the interviewers and show that you're genuinely passionate about the fashion industry.

✨Tip Number 2

Practice your people skills! As a Supervisor, you'll need to inspire and coach your team. Think of examples from your past experiences where you've successfully led a team or improved customer interactions. We want to see that you can embody the brand's values in real-life situations.

✨Tip Number 3

Be ready to discuss how you would enhance customer experiences. Prepare some ideas on how to create seamless interactions in-store. This shows that you're proactive and ready to drive sales growth through excellent service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Omnichannel Retail Supervisor - Lead Customer Experience in Lisburn

Customer Experience Management
Team Leadership
Coaching Skills
Sales Growth Strategies
Store Standards Maintenance
Brand Values Embodiment
Retail Experience
Passion for Fashion
Flexible Scheduling
Inspiring Teams

Some tips for your application 🫑

Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or insights that demonstrate your enthusiasm for the industry. We want to see how you embody our brand values.

Highlight Your Leadership Skills: As a Supervisor, you'll be managing teams and coaching staff. Make sure to include examples of your previous leadership experiences in your application. We’re looking for candidates who can inspire and motivate others!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific responsibilities from the job description and explain how your skills align with them. It shows us you’re genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!

How to prepare for a job interview at New Look Group

✨Know the Brand Inside Out

Before your interview, make sure you research the fashion retailer thoroughly. Understand their brand values, latest collections, and customer service philosophy. This will help you demonstrate your passion for fashion and show how you can embody their brand in your role.

✨Showcase Your Leadership Skills

As a Supervisor, you'll need to inspire and coach your team. Prepare examples from your previous retail experience where you've successfully led a team or improved customer experiences. Highlight specific situations where your leadership made a difference.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle customer interactions. Think of scenarios where you’ve dealt with difficult customers or resolved conflicts within a team. Practising these responses will help you feel more confident during the interview.

✨Dress to Impress

Since this is a fashion retailer, your appearance matters! Choose an outfit that reflects the brand's style while also being professional. This not only shows your understanding of the industry but also your commitment to representing the brand well.

Omnichannel Retail Supervisor - Lead Customer Experience in Lisburn
New Look Group
Location: Lisburn

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