At a Glance
- Tasks: Lead a vibrant team to create an unforgettable shopping experience for customers.
- Company: A feel-good fashion brand with over 55 years of making style accessible.
- Benefits: 40% staff discount, healthcare options, and flexible working patterns.
- Other info: Join a diverse and inclusive culture that prioritises your development.
- Why this job: Shape the future of fashion while inspiring a team of fashion enthusiasts.
- Qualifications: Previous management experience and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Glasgow Fort Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
WHATS IN IT FOR YOU:
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Do your bit for the environment and save money with our Cycle2Work scheme
We’re proud to partner with the Retail Trust and Fashion & Textile Children's Trust.
DIVERSITY & INCLUSION STATEMENT
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Glasgow Fort employer: New Look Group
As a Deputy Manager at our Glasgow Fort location, you will join a vibrant team dedicated to making fashion accessible and enjoyable for everyone. We offer a supportive work culture that prioritises employee growth through training and development opportunities, alongside generous benefits such as a 40% staff discount, private healthcare options, and a commitment to diversity and inclusion. With a focus on collaboration and customer obsession, you'll have the chance to inspire your team while creating memorable shopping experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Glasgow Fort
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on their website and social media. This will help you understand their values and how you can fit in. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Deputy Manager. Highlight your leadership skills and how you've inspired teams in the past. We want to hear your story!
✨Tip Number 3
Show off your customer obsession! Think of examples where you've gone above and beyond for customers. This is key for the role, so make sure to share those moments during your chat with us.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team or store performance. It shows you're engaged and ready to contribute to the New Look family. Plus, it helps you figure out if this is the right fit for you!
We think you need these skills to ace Deputy Manager - Glasgow Fort
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how it resonates with your personal style. We want to see your enthusiasm for making fashion accessible and fun!
Highlight Your Leadership Skills:As a Deputy Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired teams in the past and how you plan to create that customer-obsessed atmosphere we value at New Look.
Be Results-Driven:We’re all about playing to win! In your application, mention specific KPIs or objectives you've exceeded in previous roles. This will show us that you have the commercial acumen and drive to make a significant impact on our store's performance.
Keep It Genuine and Fun:We believe in having fun while delivering great results! Make your application personable and engaging. Share a bit about your personality and how you plan to foster a supportive team environment where everyone can thrive. Don’t forget to apply through our website!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in New Look’s values and mission. Familiarise yourself with their latest collections and campaigns. This will not only show your passion for the brand but also help you articulate how you can contribute to their customer-obsessed culture.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on collaboration and resilience. Think about specific situations where you motivated your team to exceed KPIs or improve customer service.
✨Demonstrate Commercial Acumen
Be ready to discuss how you’ve previously identified opportunities that positively impacted sales and customer experience. Bring along any relevant metrics or achievements that highlight your ability to drive results and play to win in a retail environment.
✨Engage with Customer Experience Scenarios
Prepare for situational questions about customer service. Think of scenarios where you turned a negative experience into a positive one. This will showcase your problem-solving skills and your commitment to creating an unforgettable shopping journey for customers.
