At a Glance
- Tasks: Lead a vibrant team to create an unforgettable shopping experience for customers.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy 40% staff discount, flexible hours, and a range of perks including health plans.
- Other info: Be part of an inclusive culture that prioritises your development and well-being.
- Why this job: Shape the future of fashion while inspiring a team of passionate fashion enthusiasts.
- Qualifications: Previous management experience and a passion for delivering exceptional customer service.
The predicted salary is between 28800 - 42000 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Store: As our Hempstead Valley Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You will have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales.
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Store Manager - Hempstead Valley in Gillingham employer: New Look Group
At New Look, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates individuality and teamwork. As a Store Manager in Hempstead Valley, you'll enjoy generous benefits including a 40% staff discount, access to exclusive discounts, and a commitment to your professional development through tailored training opportunities. Join us in creating a customer-obsessed atmosphere where you can inspire your team and make a meaningful impact in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Hempstead Valley in Gillingham
✨Tip Number 1
Get to know the company inside out! Research New Look's values and culture so you can show how you fit right in. When you walk into that interview, let your passion for the brand shine through!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your previous experience aligns with the Store Manager role and be ready to share specific examples.
✨Tip Number 3
Dress to impress! As a fashion brand, New Look will appreciate your style. Choose an outfit that reflects your personality while still being professional – it’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and gives you another chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Store Manager - Hempstead Valley in Gillingham
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention how New Look inspires you and how you can contribute to creating that 'New Look Feeling' for our customers.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Share specific examples of how you've motivated teams and achieved great results together.
Be Customer Obsessed:We’re all about putting the customer first, so in your application, talk about your approach to delivering exceptional customer service. Share any experiences where you went above and beyond to create a memorable shopping experience.
Keep It Simple and Professional:Make sure your CV is in a simple format like Microsoft Word to ensure a smooth application process. A clean and professional layout will help us focus on your amazing skills and experiences!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Understand what 'That New Look Feeling' means and how it translates into customer experience. This knowledge will help you connect with the interviewers and show your passion for the brand.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and achieving results. Highlight any specific KPIs you've exceeded and how you motivated your team to reach those goals.
✨Emphasise Customer Obsession
New Look is all about being customer obsessed. Be ready to discuss how you've created exceptional shopping experiences in previous roles. Share stories that demonstrate your ability to engage with customers and meet their needs, making sure to align your examples with the company's values.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about team dynamics, store performance expectations, or how New Look supports employee development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
