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- Tasks: Lead a dynamic team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy a generous staff discount, flexible hours, and professional development opportunities.
- Why this job: Be part of a fun, inclusive team that celebrates individuality and creativity in fashion.
- Qualifications: Previous management experience and a passion for delivering exceptional customer service.
- Other info: Flexible 32-hour contracts to fit your lifestyle and commitments.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. At New Look, we believe in fostering a dynamic and inclusive workplace where our talented colleagues thrive and grow. We’re committed to recognising and developing internal talent, harnessing the potential of our team.
As our Fleet Store Manager, you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience, and customer obsession. We are a flexible employer, supporting a healthy work-life balance while empowering you to bring your best self to work. Our goal is to create a stylish and welcoming store that celebrates individuality for our customers and our team alike.
In your shopping centre store, you will guide your team to create a customer‑obsessed atmosphere where everyone feels valued and supported. We embrace flexible working, offering 32‑hour contract sizes to suit different lifestyles and commitments—because we know that life is not one‑size‑fits‑all. You will bring a genuine passion for creating a shopping experience that helps customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for your store’s performance while having the freedom to approach challenges creatively. By working alongside your Territory Leader and Visual Coach, you will continually identify opportunities to improve KPI’s, customer service, team development, and overall sales—ensuring that we are always playing to win, together.
About you
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organisational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … You’ll love our generous staff discount – 40 % off for you and a loved one, and 25 % off for up to 12 friends and family members!
Store Manager - Fleet 32 hour in England employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Fleet 32 hour in England
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing New Look's website and social media. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your storytelling skills! When discussing your previous experiences, focus on specific examples that highlight your leadership and customer service skills. We want to hear how you've inspired teams and delivered results—make it engaging!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or store goals. This shows your enthusiasm and helps you gauge if New Look is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail. Your next career move could be just a click away!
We think you need these skills to ace Store Manager - Fleet 32 hour in England
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how you can help create that stylish shopping experience for our customers.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired and supported your team in the past, and how you plan to do the same with us!
Be Customer Obsessed: We’re all about delivering exceptional service, so in your application, give examples of how you've gone above and beyond for customers. Show us that you understand what it means to create a customer-obsessed atmosphere.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's values and mission. Understand what 'That New Look Feeling' means and how it translates into customer service. This will help you align your answers with their brand ethos and show that you're genuinely passionate about being part of the team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or exceeded KPIs. Highlight your ability to create a supportive and fun work environment, as this aligns perfectly with New Look's culture.
✨Demonstrate Customer Obsession
New Look is all about being customer obsessed. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create a shopping experience that celebrates individuality and style, making every customer feel valued.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about team development opportunities, how they measure success in the store, or what a typical day looks like for a Store Manager. This shows you're serious about contributing to their success.
