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- Tasks: Lead a vibrant team to create an unforgettable shopping experience for customers.
- Company: Join a feel-good fashion brand with over 55 years of making style accessible.
- Benefits: Enjoy 40% staff discount, healthcare options, and flexible working patterns.
- Other info: We celebrate diversity and prioritise your development and progression.
- Why this job: Shape the future of fashion while inspiring a passionate team.
- Qualifications: Previous management experience and a love for the New Look brand.
The predicted salary is between 30000 - 40000 £ per year.
We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Leamington Spa Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you
- You have previous management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
What’s in it for you
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
- All employees are covered by our life assurance policy from day one
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Spread the cost of your commute with interest‑free season ticket loans
- Do your bit for the environment and save money with our Cycle2Work scheme
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Leamington Spa Retail Park employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Leamington Spa Retail Park
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their values and culture, especially how they play to win and are customer obsessed. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or exceeded KPIs. We want to hear about your experiences, so be ready to share specific examples that highlight your management skills and commercial acumen.
✨Tip Number 3
Dress the part! Since you're applying for a fashion brand, make sure your outfit reflects your personal style while also being professional. Show them you understand the importance of fashion and can represent the brand well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deputy Manager - Leamington Spa Retail Park
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how it resonates with your personal style. We want to see that enthusiasm in your words!
Highlight Your Leadership Skills: As a Deputy Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired and developed teams in the past, and how you plan to do the same with us at New Look.
Be Customer Obsessed: Remember, we’re all about delivering That New Look Feeling! In your application, give examples of how you've gone above and beyond for customers in previous roles. Show us that you understand the importance of creating a fantastic shopping experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our New Look family!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, dive deep into the New Look brand. Familiarise yourself with their latest collections, values, and customer engagement strategies. This will not only show your passion for the brand but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven sales. Highlight how you can create a fun and customer-obsessed atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and commercial acumen. Think of scenarios related to inventory management, customer service challenges, or team dynamics. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Customer Focus
Since the role is all about creating a customer-obsessed environment, be ready to discuss how you’ve previously enhanced customer experiences. Share specific examples of how you’ve gone above and beyond to meet customer needs and how you plan to do the same at New Look.