Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Voice of Customer programme and analyse feedback to enhance customer experience.
- Company: A leading fashion retailer focused on customer-centric strategies.
- Benefits: Employee discounts, flexible working environment, and great career development opportunities.
- Why this job: Make a real impact on customer experience through data-driven insights.
- Qualifications: Expertise in data visualisation tools and experience in customer analytics.
- Other info: Join a dynamic team dedicated to enhancing customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading fashion retailer is seeking a Customer Insight Manager to enhance customer experience through data-driven insights. The successful candidate will lead the Voice of Customer program, analyze feedback and metrics, and create actionable insights that influence strategy across the organization.
Key skills include:
- Expertise with data visualization tools like Power BI
- Experience in customer analytics
This strategic role offers numerous employee benefits, including discounts and a flexible working environment.
Customer Insight Leader | CX & VoC Strategy employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Insight Leader | CX & VoC Strategy
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry, especially those who work in customer insights. A friendly chat can lead to valuable connections and even job leads.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your expertise with data visualisation tools like Power BI. This will help you stand out and demonstrate your ability to turn data into actionable insights.
✨Tip Number 3
Prepare for interviews by brushing up on customer analytics trends. Be ready to discuss how you've used data to influence strategy in previous roles. We want to see your passion for enhancing customer experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Insight Leader | CX & VoC Strategy
Some tips for your application 🫡
Show Your Passion for Customer Insights: When writing your application, let your enthusiasm for enhancing customer experiences shine through. We want to see how your insights can make a real difference in the fashion retail world!
Highlight Your Data Skills: Make sure to showcase your expertise with data visualisation tools like Power BI. We’re looking for someone who can turn complex data into actionable insights, so don’t hold back on your analytical skills!
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Customer Insight Manager role. We love seeing candidates who take the time to align their experience with our needs.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at New Look Group
✨Know Your Data Tools
Make sure you brush up on your skills with data visualisation tools like Power BI. Be ready to discuss how you've used these tools in the past to derive insights and influence customer experience strategies.
✨Understand the Voice of Customer
Familiarise yourself with the concept of Voice of Customer (VoC) and be prepared to share examples of how you've implemented VoC programmes. Think about specific metrics you've analysed and how they shaped your previous strategies.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing past projects where you turned customer feedback into actionable insights. Use concrete examples that highlight your ability to drive change based on data.
✨Emphasise Cultural Fit
Research the company culture of the fashion retailer and think about how your values align with theirs. Be ready to discuss why you're excited about working in a flexible environment and how you can contribute to enhancing customer experiences.
