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- Tasks: Lead and inspire a team to deliver exceptional customer service and stylish store experiences.
- Company: Join New Look, a feel-good fashion brand with over 55 years of experience.
- Benefits: Enjoy 40% staff discount, performance bonuses, and access to exclusive discounts.
- Why this job: Be part of a dynamic team that celebrates individuality and drives fashion-forward trends.
- Qualifications: Previous large store management experience and a passion for fashion.
- Other info: Flexible working patterns and a commitment to inclusion and diversity.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Crawley Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing exceptional customer service to our customers.
In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way!
You will be fully accountable for your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales.
About you
- You have previous large store management experience.
- You have a track record of effectively leading and managing a team.
- You identify yourself as a New Look brand adorer.
- You have a history of delivering and exceeding KPI’s and key objectives.
- Commercial acumen.
- Good understanding of P and L and compliance reporting.
- Excellent communication and interpersonal skills.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
Being part of the New Look Team means you get access to a great range of benefits & perks:
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Crawley employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Crawley
✨Tip Number 1
Get to know the company inside out! Research New Look's values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're a true brand enthusiast ready to embody That New Look Feeling.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what they love about working at New Look. This insider info can give you an edge and might even lead to a referral!
✨Tip Number 3
Prepare for your interview by practising common questions and scenarios related to team leadership and customer service. Think of examples from your past experience that highlight your skills in commerciality and collaboration. Show them you’re ready to lead and inspire!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the New Look family. Let’s get you that Deputy Manager role in Crawley!
We think you need these skills to ace Deputy Manager - Crawley
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how you can bring that passion to the Crawley team. We want to see your personality and style in your words!
Highlight Your Leadership Skills: As a Deputy Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've inspired and developed teams in the past, and how you plan to create a customer-obsessed atmosphere at New Look.
Be Results-Driven: We’re all about playing to win! In your application, mention specific KPIs or objectives you've exceeded in previous roles. This will show us that you understand the importance of performance and are ready to drive results in our store.
Keep It Simple and Professional: Make sure your CV is in a simple format like Microsoft Word to ensure a smooth application process. A clean and professional layout helps us focus on what really matters – your skills and experiences. Don’t forget to apply through our website!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Familiarise yourself with their latest collections and understand what makes them a feel-good fashion brand. This will show your genuine passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and achieving results. Highlight any specific KPIs you've exceeded and how you motivated your team to reach those goals.
✨Emphasise Customer Obsession
New Look is all about being customer-obsessed. Be ready to discuss how you've created exceptional shopping experiences in previous roles. Share stories that demonstrate your commitment to understanding customer needs and delivering outstanding service.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and how success is measured. This not only shows your interest but also helps you gauge if New Look is the right fit for you.
