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- Tasks: Lead a passionate team to create an unforgettable shopping experience for customers.
- Company: Join a vibrant fashion retailer committed to positive change and inclusivity.
- Benefits: Enjoy 40% staff discount, healthcare options, and flexible working arrangements.
- Other info: Be part of a diverse culture that values your individuality and ideas.
- Why this job: Shape the future of fashion while inspiring a team and making a real impact.
- Qualifications: Previous management experience and a passion for fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
As our Cambridge Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers’ shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
In your high street store, you will lead your team to create a customer‑obsessed atmosphere. You will be genuine in delivering a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team that supports one another and delivers results, while having fun along the way. You will be fully accountable for your store performance, working alongside your Store Manager and Territory Leader to continually identify opportunities that will impact KPIs, customer service, team development and overall sales.
ABOUT YOU
- Previous management experience
- Track record of effectively leading and managing a team
- Identify yourself as a New Look brand adorer
- History of delivering and exceeding KPIs and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service
- Exceptional organisational skills to handle inventory management, stock control and order replenishment efficiently
BENEFITS
- 40% staff discount plus friends & family discounts throughout the year
- Access to our reward platform for external discount and offers
- Option to join our Healthcare Private Medical Scheme
- Virtual GP access for you and your children
- All employees are covered by our life assurance policy from day one
- Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service)
- Cycle2Work scheme to do your bit for the environment and save money
- Partnering with the Retail Trust and Fashion & Textile Children's Trust
DIVERSITY & INCLUSION STATEMENT
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
FLEXIBLE WORKING
We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Cambridge employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their social media and website. This will help you understand what they value and how you can fit in as a Deputy Manager.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve inspired your team or exceeded KPIs. We want you to showcase your management experience and how you can create that customer-obsessed atmosphere.
✨Tip Number 3
Be ready to discuss your commercial acumen! Prepare examples of how you've identified opportunities in previous roles. This will show them you’re not just about managing but also about driving results.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your enthusiasm for the role. It’s a great way to keep you on their radar and show you’re genuinely interested in shaping the future of fashion.
We think you need these skills to ace Deputy Manager - Cambridge
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your personal style and how it connects with the New Look brand. We want to see that you’re not just a manager, but a fashion enthusiast who can inspire others.
Highlight Your Leadership Skills: Make sure to showcase your previous management experience. Talk about how you've led teams to success and exceeded KPIs. We’re looking for someone who can create a supportive and fun atmosphere while driving results!
Be Customer Obsessed: In your application, emphasise your commitment to delivering exceptional customer service. Share examples of how you've gone above and beyond to enhance the shopping experience. We want to know how you can help our customers express their individuality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team at New Look!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in New Look’s values and mission. Familiarise yourself with their latest collections and campaigns. This will not only show your passion for the brand but also help you articulate how you can contribute to their customer-obsessed atmosphere.
✨Showcase Your Leadership Skills
Prepare examples from your previous management experience that highlight your ability to lead and inspire a team. Think about times when you’ve successfully motivated your team to exceed KPIs or improve customer service. Be ready to discuss your approach to team development and collaboration.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you’ve identified opportunities to drive sales and improve store performance in past roles. Think of specific strategies you’ve implemented that have had a positive impact on KPIs. This will show that you understand the commercial side of retail and are ready to take accountability for store performance.
✨Engage with Customer Experience Scenarios
Anticipate questions about how you would handle various customer service scenarios. Prepare to share your thoughts on creating an unforgettable shopping journey and how you would ensure customers feel valued and understood. This will demonstrate your commitment to delivering exceptional service.