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- Tasks: Lead a passionate team to create unforgettable shopping experiences and drive store performance.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style innovation.
- Benefits: Enjoy 40% staff discount, flexible working, and a range of perks including health and wellness support.
- Why this job: Shape the future of fashion while inspiring a team and making customers feel amazing.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: Be part of an inclusive culture that values development and celebrates success.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Castlepoint Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You will have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way!
You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales.
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look?
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Store Manager - Castlepoint in Bournemouth employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Castlepoint in Bournemouth
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Look's values and mission. When you walk into that interview, let your passion for the brand shine through. Show them you’re not just a candidate; you’re a true New Look enthusiast!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what it’s like to work at New Look. This insider info can give you an edge in interviews and show you’re genuinely interested.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team, tackled challenges, or delivered exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Store Manager - Castlepoint in Bournemouth
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you adore the New Look brand and how you can inspire others to express their unique style.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your previous management experience. Talk about how you've motivated teams in the past and the results you've achieved together.
Be Customer Obsessed: Remember, we’re all about creating that customer-obsessed atmosphere. In your application, give examples of how you've gone above and beyond to provide exceptional service and enhance the shopping experience.
Keep It Simple and Professional: Make sure your CV is in a simple format like Microsoft Word. This helps us process your application smoothly. A clean, professional layout will make a great first impression!
How to prepare for a job interview at New Look Group
✨Know Your Brand
Before the interview, dive deep into New Look's history, values, and current trends. Understand what 'That New Look Feeling' means and how it translates into customer experience. This will show your genuine passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate others, especially in a retail environment. Discuss specific situations where you exceeded KPIs or improved team performance, as this aligns perfectly with the role's requirements.
✨Emphasise Customer Obsession
Since the role is all about creating a customer-obsessed atmosphere, come ready with stories that demonstrate your commitment to exceptional customer service. Share instances where you went above and beyond to enhance a customer's shopping experience, showcasing your understanding of their individuality and style.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and future goals. This not only shows your interest in the position but also helps you gauge if New Look is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
