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- Tasks: Lead a dynamic team to create an amazing shopping experience for fashion lovers.
- Company: Join New Look, a feel-good fashion brand with over 55 years of style.
- Benefits: Enjoy 40% staff discount, performance bonuses, and flexible working patterns.
- Why this job: Be part of a vibrant team that celebrates individuality and customer obsession.
- Qualifications: Experience in large store management and a passion for fashion.
- Other info: Great opportunities for personal development and a supportive, inclusive culture.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
As our Ballymena Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing exceptional customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.
In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous large store management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Good understanding of P and L and compliance reporting
- Excellent communication and interpersonal skills
Why New Look?
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Deputy Manager - Ballymena employer: New Look Group
Contact Detail:
New Look Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Ballymena
✨Tip Number 1
Get to know the company inside out! Research New Look's values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely excited about being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for retail management roles and make sure you highlight your leadership skills and customer obsession. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Since you're applying for a fashion-forward role, make sure your outfit reflects your personal style while also being professional. Show them you understand the brand and can embody that New Look Feeling right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Manager - Ballymena
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention how New Look has inspired you and why you want to be part of our team. We want to see that you're not just looking for a job, but that you're excited about being a part of our brand.
Highlight Your Leadership Skills: As a Deputy Manager, you'll be leading a team, so make sure to showcase your previous management experience. Share specific examples of how you've motivated your team and achieved great results together. We love to see collaboration in action!
Be Customer Obsessed: Remember, we’re all about delivering exceptional customer service. In your application, include examples of how you've gone above and beyond for customers in the past. Show us that you understand what it means to create a customer-obsessed atmosphere!
Keep It Simple and Professional: Make sure your CV is in a simple format like Microsoft Word, as this helps us process your application smoothly. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We want to get to know the real you!
How to prepare for a job interview at New Look Group
✨Know the Brand Inside Out
Before your interview, dive deep into New Look's history, values, and current trends. Understand what 'That New Look Feeling' means and how it translates into customer experience. This knowledge will help you connect with the interviewers and show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and resilience. Highlight any specific instances where you’ve exceeded KPIs or improved team performance.
✨Emphasise Customer Obsession
New Look is all about being customer-obsessed. Be ready to discuss how you've created exceptional shopping experiences in previous roles. Share stories that demonstrate your commitment to understanding and meeting customer needs, as well as how you inspire your team to do the same.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that reflect your interest in the role and the company. Ask about team dynamics, store performance goals, or how they measure success. This shows you're not just interested in the job, but also in contributing to the company's growth.
