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For Companies At a Glance
- Tasks: Join a dynamic team to manage finance agreements and deliver top-notch customer service.
- Company: Specialist finance provider with a focus on asset finance.
- Benefits: Competitive salary, bonuses, flexible working options, and great benefits.
- Other info: Remote or hybrid work available, with opportunities for career growth.
- Why this job: Make a real impact in a growing business while developing your skills.
- Qualifications: Strong admin skills, attention to detail, and customer service experience preferred.
The predicted salary is between 27000 - 30000 £ per year.
New Leaf Search has partnered with a specialist finance provider in its search for a Customer Services Lease Administrator.
Salary: £27,000 – £30,000 plus excellent bonus and benefits.
Location: UK, Flexible Location for Homebased or close to Southampton for Hybrid working.
The Role
This is an excellent opportunity to join a dynamic customer services and lease administration team within a growing asset finance business. You will support the full lifecycle of finance agreements, ensuring high levels of accuracy, service delivery and customer support across a broad range of administrative and customer service activities.
Key Responsibilities
- Process and load new finance agreements onto internal systems within agreed SLAs
- Set up direct debits and maintain accurate contract records
- Produce rental invoices and annual VAT statements
- Manage customer queries through to resolution
- Handle customer complaints in line with company policy and procedures
- Generate settlement figures accurately and efficiently
- Administer contract lifecycle activities including novations, extensions and reschedules
- Maintain high levels of customer service, compliance and operational accuracy
- Support team objectives and contribute positively within the wider business
Candidate Profile
- Strong administrative and organisational capability
- Excellent attention to detail and accuracy
- Good working knowledge of Word, Excel, Outlook and database systems
- Strong communication and customer service skills
- Problem-solving capability with a proactive approach
- Experience within asset finance or financial services advantageous
We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing. You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered. Contact us for a confidential discussion. Apply in confidence by sending your CV.
J3629 – Customer Services Lease Administrator – UK, Flexible Location (Remote/Hybrid) – Asset F[...] in Southampton employer: New Leaf Search Ltd.
Contact Detail:
New Leaf Search Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land J3629 – Customer Services Lease Administrator – UK, Flexible Location (Remote/Hybrid) – Asset F[...] in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the asset finance industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and lease administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in managing finance agreements and customer queries. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace J3629 – Customer Services Lease Administrator – UK, Flexible Location (Remote/Hybrid) – Asset F[...] in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative capabilities and any relevant experience in asset finance or financial services to catch our eye!
Show Off Your Attention to Detail: Since accuracy is key in this role, give examples in your application that showcase your attention to detail. Whether it’s a project you managed or a task you completed, let us know how you nailed it!
Communicate Clearly: Strong communication skills are essential for this position. Use clear and concise language in your application to demonstrate your ability to convey information effectively. We want to see how you handle customer queries!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at New Leaf Search Ltd.
✨Know Your Stuff
Make sure you understand the ins and outs of asset finance and leasing. Brush up on key terms and processes related to finance agreements, as well as the specific responsibilities mentioned in the job description. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Show Off Your Skills
Prepare examples from your past experiences that highlight your strong administrative and organisational capabilities. Think about times when you demonstrated excellent attention to detail or resolved customer queries effectively. These real-life examples will help you stand out during the interview.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and problem-solving. Consider how you would handle specific scenarios, like managing a customer complaint or processing a finance agreement. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage in a two-way conversation.