K3680 – Operations Manager – UK, Birmingham (Hybrid) – Asset Finance
Excellent salary, bonus and benefits
Location: UK, Birmingham (Hybrid)
New Leaf Search is partnering with an established and growing Asset Finance organisation in its search for an experienced Operations Manager to lead a substantial operations function and support the continued development of its business
This is a senior leadership opportunity within a predominantly vendor-driven Asset Finance business, with responsibility for improving operational performance, developing a high-performing team and ensuring the efficient delivery of transactions from initial proposal through to payout
Working closely with senior management, you will oversee day-to-day operations, identify opportunities for process improvement and play an important role in supporting business growth, operational change and the adoption of new technologies
Key Accountabilities
- Lead, manage and develop a substantial operations team, promoting accountability, collaboration and high performance
- Oversee the end-to-end sales administration and transaction process, ensuring efficient progression from proposal through to payout
- Identify operational bottlenecks and implement improvements to transaction turnaround times and service delivery
- Manage workflow allocation, resource planning and team performance to maintain effective operational coverage
- Monitor operational KPIs, service levels and reporting to support informed management decisions
- Maintain high standards of data accuracy and integrity across business systems and transaction records
- Develop and maintain effective operational relationships with external funders and third-party service providers
- Ensure operational processes and controls support regulatory compliance, risk management and business continuity
- Collaborate with Sales, Compliance and Finance teams to improve communication, processes and customer outcomes
- Support digital transformation initiatives, including automation and the introduction of new technologies
- Contribute to the development of customer service capabilities and improvements across the customer journey
- Mentor and develop team members, supporting training, succession planning and a positive working culture
Person Specification
- Significant experience managing operations within Asset Finance and Leasing, ideally within a vendor finance or brokerage environment
- Proven ability to lead, motivate and develop large operational teams
- Strong understanding of the Asset Finance transaction lifecycle, including sales administration, documentation and payouts
- Experience delivering operational improvements, managing change and developing scalable processes
- Good knowledge of regulatory requirements, operational controls and risk management
- Commercial awareness and the ability to balance service delivery, efficiency and business growth
- Strong stakeholder management skills, with the confidence to work closely with senior leadership and multiple departments
- An innovative, solutions-focused approach, with an interest in technology and process automation
- Excellent organisational, communication and problem-solving abilities
- A proactive and collaborative leader with the ambition to contribute to the organisation's continued development
Working Arrangements
Hybrid working, with a requirement to attend the office at least three days per week
We strongly favour applicants with proven, relevant experience in Financial Services, particularly in Asset Finance and Leasing. Relevant IN-COUNTRY experience is required; applications without it will not be considered
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K3680 – Operations Manager – UK, Birmingham (Hybrid) – Asset Finance employer: New Leaf Search Ltd.
Join a dynamic UK bank in the East Midlands as a Broker Manager, where you'll thrive in a supportive and collaborative work culture that prioritises employee growth and development. With a competitive salary of up to £42,000 plus excellent bonuses and benefits, this hybrid role offers the unique advantage of managing broker relationships while contributing to a growing Asset Finance team. Experience a fulfilling career with opportunities to enhance your skills and make a meaningful impact in the financial services sector.
