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- Tasks: Support the team with admin tasks, scheduling, and client communication.
- Company: Join New Leaf Care, a compassionate provider of community and domiciliary services since 2019.
- Benefits: Enjoy a flexible work environment and the chance to make a real difference in people's lives.
- Why this job: Be part of a caring culture that prioritises client independence and dignity.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity to grow within a supportive team and contribute to meaningful community work.
The predicted salary is between 24000 - 36000 £ per year.
Position: Administrative Assistant
Responsible to: Domiciliary Care & Support Manager
Purpose
To provide an efficient administrative service within budgetary constraints, including all relevant legislation and the policies and procedures of the organisation.
To undertake all office administrative duties, including the coordination of clients' staff schedules as directed by the Domiciliary Care / Support Manager.
Administrative Duties
- Upload data and maintain an Excel database, respond to enquiries, arrange appointments, and process paperwork in line with service and department procedures.
- Update client information and maintain staff and client support schedules.
- Answer incoming phone calls and make outgoing calls as requested.
- Record information on the computer system.
- Maintain the service database records.
- Keep the office filing systems up to date.
- Identify clients' service needs on the rosters and book staff to complete the work.
General Duties
- Attend and minute staff meetings when requested.
- Promote New Leaf Care and its work in the community and in all areas of its operation.
- Communicate clearly with other staff, peers, managers, tenants, customers, and all other agencies and interested parties.
- Represent the organisation at meetings as requested.
- Perform any other duty commensurate with the post as requested.
Equal Opportunities: Comply with and promote the terms and conditions of the organisation's Equal Opportunities and related policies.
Data Protection: Comply with organisational policies and procedures and the requirements of the 2018 Data Protection Act.
Who We Are
Helping Clients Begin A New Leaf. We specialise in providing high-quality community and domiciliary services for individuals suffering from chronic, long-term, or complex conditions/illnesses. We offer a tailored service to meet the needs of our prospective clients, ensuring their home care service package is right for them. We do this in the comfort of the client's home in a flexible and personalised way.
Founded in 2019, we are dedicated to providing an excellent care service using a client-centred approach. We pride ourselves on acting with integrity, putting our clients first, and respecting others. At New Leaf Care, we deliver a care service that is flexible while respecting the service user's right to independence, privacy, dignity, and the right to make informed choices.
Administrative Assistant employer: New Leaf Care Ltd
Contact Detail:
New Leaf Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Excel. Being proficient in data management and scheduling will set you apart from other candidates.
✨Tip Number 2
Demonstrate your communication skills by preparing to discuss how you've effectively interacted with clients and colleagues in previous roles. Clear communication is key in an administrative position.
✨Tip Number 3
Research New Leaf Care and understand their values and mission. Be ready to explain how your personal values align with theirs during any interviews or discussions.
✨Tip Number 4
Prepare examples of how you've managed multiple tasks and prioritised effectively in past roles. This will showcase your organisational skills, which are crucial for an Administrative Assistant.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Administrative Assistant position. Understand the key responsibilities and required skills, such as data management, communication, and organisational abilities.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your administrative skills, proficiency in Excel, and any experience in a care or support environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your previous experience makes you a great fit for the Administrative Assistant position at New Leaf Care.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at New Leaf Care Ltd
✨Know the Company
Before your interview, take some time to research New Leaf Care. Understand their mission, values, and the services they provide. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Demonstrate Organisational Skills
As an Administrative Assistant, you'll need to showcase your organisational skills. Be prepared to discuss your experience with managing schedules, maintaining databases, and handling multiple tasks efficiently. Use specific examples from your past roles to illustrate your capabilities.
✨Prepare for Common Questions
Anticipate common interview questions related to administrative duties, such as how you handle data entry or manage client communications. Practising your responses can help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to demonstrate how you communicate clearly with colleagues, clients, and other stakeholders. You might want to share examples of how you've successfully resolved misunderstandings or facilitated discussions in previous positions.
