New Law Solicitors in Cardiff is seeking a Service Desk professional who will provide in-depth technical assistance for various IT services. This role involves problem solving, setting query priorities, and acting as a point of escalation for junior staff.
Ideal candidates will have at least 12 months experience in a Service Desk role, excellent communication skills, and the ability to work out of hours, being ‘OnCall’ one week per month. The role offers competitive compensation and generous annual leave.
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