At a Glance
- Tasks: Deliver top-notch customer service and maintain a safe, clean leisure environment.
- Company: Join the vibrant team at New Lanark Health & Wellness Club.
- Benefits: Enjoy free gym access, discounts, and ongoing training opportunities.
- Other info: Flexible hours with a supportive and inclusive work culture.
- Why this job: Be part of a dynamic team while promoting fitness and wellness.
- Qualifications: Great communication skills and a passion for customer service required.
The predicted salary is between 8 - 12 € per hour.
About Us: New Lanark Health & Wellness Club, part of New Lanark Mill Hotel offers a wide range of fitness and leisure facilities catering for residents and non-residents. Our mission is to provide exceptional service and a welcoming environment for all our leisure subscribers and guests. We are currently seeking an enthusiastic and dedicated part-time Leisure Attendant to join our vibrant team.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, ensuring all guests feel welcome and valued.
- Facility Maintenance: Maintain cleanliness and safety standards across all areas of the health club, including the gym, pool, changing rooms, and communal areas.
- Safety and Supervision: Oversee the safety of guests using the facilities, offering assistance and ensuring adherence to health and safety regulations.
- Equipment Management: Regularly check and maintain fitness equipment, reporting any issues promptly.
- Pool Duties: Monitor poolside activities, enforce pool rules, and perform lifeguard duties (if qualified).
- Member Support: Provide guidance and support to members on the use of equipment and facilities.
- Administrative Tasks: Receive calls, make bookings, manage the spa diary, and handle general administrative duties.
Qualifications and Skills:
- Essential:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work independently and as part of a team
- High standard of personal presentation
- Willingness to work flexible hours, including evenings and weekends
- Desirable:
- Previous experience in a leisure or health club environment
- First Aid certification
- Relevant fitness or leisure qualifications
What We Offer:
- Ongoing training and development opportunities
- A supportive and friendly working environment
- Free access to health club facilities
How to Apply:
If you are passionate about fitness and customer service and want to be part of a dynamic team at New Lanark Health Club, we would love to hear from you. New Lanark Health Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Part-time, Permanent
Pay: £8.60-£12.21 per hour
Expected hours: 8 – 16 per week
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Experience: Customer Service: 1 year (preferred)
Licence/Certification: Driving Licence (preferred)
Work Location: In person
Leisure Assistant in Lanark employer: New Lanark Mill Hotel
At New Lanark Health & Wellness Club, we pride ourselves on fostering a supportive and friendly work environment where our team members can thrive. As a Leisure Assistant, you will enjoy ongoing training and development opportunities, free access to our state-of-the-art facilities, and the chance to be part of a vibrant community dedicated to exceptional customer service. Join us in creating a welcoming atmosphere for all our guests while enjoying unique benefits such as discounted meals and gym memberships.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant in Lanark
✨Tip Number 1
Get to know the company! Before your interview, check out New Lanark Health & Wellness Club's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you provided exceptional service. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you present yourself well. A smart appearance shows that you take the role seriously and are ready to represent our vibrant team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the minds of the hiring team. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Leisure Assistant in Lanark
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for fitness and customer service right from the start. Mention any relevant experiences or interests that align with our mission at New Lanark Health & Wellness Club.
Tailor Your CV:Make sure your CV highlights skills and experiences that match the job description. We want to see how you can contribute to our vibrant team, so don’t hold back on showcasing your strengths!
Craft a Personal Cover Letter:A personalised cover letter can really make you stand out. Share why you want to join us specifically and how you can enhance our welcoming environment for guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at New Lanark Health Club!
How to prepare for a job interview at New Lanark Mill Hotel
✨Know the Company
Before your interview, take some time to research New Lanark Health & Wellness Club. Understand their mission and values, and think about how your own experiences align with their commitment to exceptional customer service and a welcoming environment.
✨Showcase Your Customer Service Skills
As a Leisure Assistant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you provided outstanding customer service. Highlight situations where you went above and beyond to ensure guests felt valued and welcomed.
✨Demonstrate Safety Awareness
Safety is key in a leisure environment. Be ready to discuss your understanding of health and safety regulations, especially if you have any relevant qualifications or experience. If you have a First Aid certification, make sure to mention it!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle member feedback. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
