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- Tasks: Support employee relations and manage HR policies in a dynamic team environment.
- Company: Join Oliver Wyman, a leading management consulting firm under Marsh McLennan, with a global presence.
- Benefits: Enjoy hybrid work flexibility, professional development opportunities, and a diverse, inclusive workplace.
- Why this job: Make a real impact on employee relations while growing your career in a supportive culture.
- Qualifications: CIPD Level 7 qualified with HR experience; strong communication and problem-solving skills required.
- Other info: Work in London at least three days a week, with a focus on collaboration and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
The Opportunity: As a Human Capital Manager, you will be part of the HC Operations team that delivers proactive and business-focused HC advice and services for the UK and Ireland (a headcount circa 700). The role has an employee relations focus, but other responsibilities include performance management support, program, policy and procedure development and implementation. The role entails working closely with the MMC shared service providers for payroll and benefits escalations. The hours for this role are 9am-6pm, including one hour for lunch. This is a hybrid role that will require a presence in the London office at least 3 days per week.
Key Responsibilities:
- Consulting with management/stakeholders and providing support and daily HC guidance.
- Providing counsel on complex employee relations matters.
- Managing ER case work from end to end, providing pragmatic advice and guidance.
- Delivering training and coaching on ER related matters.
- Providing HC policy guidance.
- Being the point of escalation for the HC Coordinators and the HC Generalist on complex operational issues.
- Driving continuous improvement in ER policies and processes, ensuring they remain fit for purpose.
- Coaching and upskilling managers in handling employee relations matters confidently and effectively.
- Managing flexible working requests and appeal proceedings from end to end.
- Updating Policies & Procedures as needed.
- Supporting on internal and external audits.
- Supporting HR leadership on projects as required.
Skills & Experience Required:
- Previous Human Resources experience within a HR Manager or Business partner capacity.
- Strong employee relations experience.
- Previous experience working in a professional services environment preferred, but previous experience from another large company will also be considered.
- You will have the ability to be productive, flexible and to simultaneously manage multiple project priorities in a complex, performance-driven environment.
- You will be educated to at least Bachelor’s degree level.
- You will be CIPD qualified at a level 7.
- Strong proficiency in Microsoft Office, particularly in Word, Excel and PowerPoint is required.
- Experience in Workday is desirable.
Your Skills and Attributes:
- You’ll be driven to provide a high level of service in a fast-paced environment.
- You work effectively autonomously and in a team environment.
- Strong client relationship skills; the ability to establish positive, cooperative working relationships, both internal and external are essential.
- Strong written and verbal communication skills, as well as good problem-solving skills and professional judgment are expected.
- You’ll be a self-starter with a strong work ethic and an ability to work with minimal oversight.
- You’ll have the ability to professionally represent the department and the company and serve as a role model to all employees, exemplifying Oliver Wyman Values.
Oliver Wyman - Assistant Human Capital Manager - London employer: New Jersey Department of Children and Families
Contact Detail:
New Jersey Department of Children and Families Recruiting Team
reasonableaccommodations@mmc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Oliver Wyman - Assistant Human Capital Manager - London
✨Tip Number 1
Familiarise yourself with Oliver Wyman's values and culture. Understanding their commitment to diversity and inclusion will help you align your responses during interviews, showcasing how you can contribute to their environment.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the role and the company, which you can leverage during your application process.
✨Tip Number 3
Brush up on your employee relations knowledge and be prepared to discuss specific cases you've handled. Highlighting your practical experience in managing ER issues will demonstrate your capability for the role.
✨Tip Number 4
Showcase your proficiency in Microsoft Office and any experience with Workday. Being able to discuss how you've used these tools effectively in previous roles can set you apart from other candidates.
We think you need these skills to ace Oliver Wyman - Assistant Human Capital Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant Human Resources experience, particularly in employee relations and consulting. Use specific examples that demonstrate your ability to manage complex ER case work and provide guidance.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as coaching managers and driving continuous improvement in policies.
Showcase Your Skills: Emphasise your proficiency in Microsoft Office and any experience with Workday. Highlight your strong written and verbal communication skills, as well as your ability to work autonomously and collaboratively.
Demonstrate Cultural Fit: Research Oliver Wyman's values and incorporate them into your application. Show how your personal values align with their commitment to diversity, inclusion, and high service levels in a fast-paced environment.
How to prepare for a job interview at New Jersey Department of Children and Families
✨Understand Employee Relations
Make sure you have a solid grasp of employee relations concepts and practices. Be prepared to discuss your previous experiences in managing ER case work and how you've provided pragmatic advice in complex situations.
✨Showcase Your HR Experience
Highlight your previous roles in Human Resources, especially if you've worked as an HR Manager or Business Partner. Be ready to share specific examples of how you've contributed to performance management and policy development.
✨Demonstrate Strong Communication Skills
Since the role requires effective communication with various stakeholders, practice articulating your thoughts clearly. Prepare to discuss how you've successfully coached managers or delivered training on employee relations matters.
✨Familiarise Yourself with Hybrid Work Culture
As this is a hybrid role, be prepared to discuss your experience working in both remote and office settings. Emphasise your ability to adapt and maintain productivity in a flexible work environment.
