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- Tasks: Provide top-notch support and hospitality to patients while managing front-desk duties.
- Company: A caring healthcare facility in Manchester with a focus on patient experience.
- Benefits: Flexible working hours, full training, and a chance to grow within the NHS.
- Other info: Join a supportive team and enjoy a dynamic work environment.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Strong customer service skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
A healthcare facility in Manchester is seeking a Full-time Receptionist/Administrator. This role involves providing professional support and hospitality to patients while handling front-desk responsibilities and day-to-day administrative tasks.
With a flexible working approach, candidates are encouraged to balance multiple tasks, cover various shifts, and actively engage with both patients and staff. Full training will be provided, making this opportunity suitable for those with strong customer service skills looking to develop a career within the NHS.
Patient-Focused Front Desk & Admin employer: New Islington Medical Practice
Contact Detail:
New Islington Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient-Focused Front Desk & Admin
✨Tip Number 1
Make sure to research the healthcare facility before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult patients or multitask at the front desk. Being prepared will boost your confidence during the interview.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, especially in a patient-focused role. Plus, being on time shows that you’re reliable and ready to take on responsibilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Patient-Focused Front Desk & Admin
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a positive impact on customers in the past, especially in a healthcare setting.
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. We recommend tailoring them to reflect the specific skills and experiences that match the Patient-Focused Front Desk & Admin role. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process.
How to prepare for a job interview at New Islington Medical Practice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient-Focused Front Desk & Admin role. Familiarise yourself with the key tasks like handling front-desk duties and providing support to patients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about hospitality and support, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your ability to engage positively with patients and staff alike.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. These might involve handling a difficult patient or managing multiple tasks at once. Practise your responses to these types of questions, focusing on how you would maintain professionalism and efficiency under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the workplace is the right fit for you.