Administrator (Invoicing & Finance Support)
Salary £26,000 £30,000 (DOE)
Market Harborough
New Horizons Care is expanding its central support team and we are seeking a highly organised Administrator with strong numerical skills to manage invoicing and payment-tracking across two group companies. You will report directly to two directors. Each company has its own financial system, but one requires only 34 days of work per month and is relatively straightforward, ensuring the workload is balanced and not overly taxing.
You will be responsible for issuing invoices, maintaining accurate records, speaking with customers, explaining invoice summaries clearly, and confidently chasing unpaid invoices where required. This role suits someone analytical, organised and comfortable communicating with customers in a professional manner.
Key Responsibilities
- Preparing, issuing and recording invoices for two companies with separate financial structures
- Managing the lighter monthly workload of the second company (34 days per month)
- Monitoring incoming payments and maintaining accurate logs for each company
- Speaking directly with customers to explain invoice summaries and resolve queries
- Chasing unpaid invoices professionally and keeping directors updated on payment status
- Reconciling care-hour records and ensuring invoice accuracy
- Producing Excel-based financial reports for both directors
- General administrative duties including data entry, filing and responding to enquiries
What Were Looking For
- Strong Excel skills (sorting, filtering, formulas)
- High numerical accuracy and attention to detail
- Confident communicator able to speak clearly with customers
- Ability to explain invoice breakdowns in simple terms
- Comfortable chasing overdue payments in a polite but firm manner
- Ability to manage and clearly separate financial data for two businesses
- Experience with Xero preferred (not essential but advantageous)
- Prior administrative or finance-support experience desirable
- Organised, methodical and able to work independently
What We Offer
- Salary £26,000 £30,000 depending on experience
- Full training on our systems and procedures
- Balanced workload across two companies
- Supportive office environment and opportunities for development
- Employee recognition initiatives
- Disability Confident employer reasonable adjustments available
If you are reliable, numerate and confident communicating with customers while maintaining accurate financial records, we encourage you to apply.
We are a Disability Confident employer and committed to fair, inclusive recruitment. We welcome disabled applicants and those with long-term health conditions, and we will make reasonable adjustments at any stage of the recruitment process and in the workplace. If you need any adjustments, please tell us so we can support you.
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