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- Tasks: Lead a team to provide high-quality care and support for clients with complex health needs.
- Company: Join New Horizons Care, a unique organisation dedicated to specialist home care and support services.
- Benefits: Enjoy free DBS checks, training opportunities, clear career progression, and 24/7 support from our team.
- Why this job: Make a real impact in people's lives while fostering a positive company culture.
- Qualifications: Must have Level 3 in Health and Social Care and 2 years of Service Manager experience.
- Other info: Be part of an out-of-hours rota and receive recognition through employee awards.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a hardworking and reliable Service Manager to join our ever-growing team. New Horizons Care is a unique organisation that provides specialist complex high-quality home care, supported living and support services in and around Leicestershire, Rutland and Northamptonshire. We provide support for adults and children with long-term neurological conditions, learning disabilities, autistic spectrum disorders, mental health issues, spinal cord injuries and other complex health conditions.
If you are passionate about Care and you would like to give your contribution in creating a great company culture, this is the right position for you.
Responsibilities
- Co-ordinating Care Rotas
- Supporting the Registered Manager to ensure compliance with CQC regulations
- Leading, mentoring and developing a team of support workers to deliver a high-quality service
- Managing Care Assessments, Safeguarding Procedures and Customer Relationships
- Assisting with the tendering and bidding process for new clients
- Organise and complete Supervisions & Appraisals
- Planning for annual leave ensuring we have adequate cover for our clients
- Be part of the out-of-hours (CEL) Rota providing telephone support to staff/clients and onsite support if required (this is on a 1 in 7 weeks Rota)
Minimum Requirements
- Level 3 in Health and Social Care (or equivalent)
- 2 years previous experience as a Service Manager essential
- A full UK driving licence is essential for this role as you will be expected to visit clients in their own home
- Ability to effectively use computer software including Microsoft Outlook, Word, Excel
- Excellent organisational and time-management skills
- Excellent communication skills
- Act as a reliable and supportive team member
- Team player with a positive can-do attitude
This job description is not exhaustive and should be taken only as a general outline of the duties of the post holder. It may be reviewed and varied periodically with due notice.
Benefits of joining our team!
- Free enhanced DBS certificate
- Fantastic training and development opportunities with funding to help support relevant qualifications
- Clear progression paths
- On hand advice from our own registered nurse
- Employee of the month/ Employee of the year awards
- Mental health first aider onsite available to staff
- 24/7 support from our passionate experienced team
If this sounds like the ideal role for you and you want to be part of our ever-expanding family, please apply today by either clicking below.
Care Service Manager in Market Harborough employer: New Horizons Care
Contact Detail:
New Horizons Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Service Manager in Market Harborough
✨Tip Number 1
Familiarise yourself with the specific needs of the client groups you'll be working with. Understanding the complexities of neurological conditions, learning disabilities, and mental health issues will not only help you in interviews but also demonstrate your genuine passion for care.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience as Service Managers. Attend local events or join online forums to gain insights and advice that could give you an edge during the application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've mentored staff or improved service delivery, as this will resonate well with the hiring team.
✨Tip Number 4
Research New Horizons Care thoroughly. Understand their values, mission, and the specific services they provide. Tailoring your conversation to align with their goals will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Care Service Manager in Market Harborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care management, particularly focusing on your previous roles as a Service Manager. Emphasise your skills in coordinating care rotas, compliance with CQC regulations, and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care services and your commitment to creating a positive company culture. Mention specific experiences that demonstrate your ability to manage care assessments and customer relationships.
Highlight Relevant Qualifications: Clearly state your Level 3 qualification in Health and Social Care or equivalent, along with any additional training or certifications that are relevant to the role. This will help you stand out as a qualified candidate.
Showcase Soft Skills: In your application, emphasise your excellent communication, organisational, and time-management skills. Provide examples of how you've successfully worked as part of a team and supported colleagues in previous roles.
How to prepare for a job interview at New Horizons Care
✨Show Your Passion for Care
Make sure to express your genuine passion for the care sector during the interview. Share personal experiences or motivations that led you to pursue a career in care, as this will resonate with the values of New Horizons Care.
✨Demonstrate Leadership Skills
As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully mentored or developed staff in the past. Highlight your ability to inspire and motivate others to deliver high-quality care.
✨Familiarise Yourself with CQC Regulations
Understanding the Care Quality Commission (CQC) regulations is crucial for this role. Brush up on these guidelines and be ready to discuss how you would ensure compliance within the service you manage.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would handle them, especially regarding safeguarding and client relationships.
