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- Tasks: Support individuals experiencing homelessness by providing tailored assistance and accommodation.
- Company: Join a compassionate team dedicated to helping those in need through emergency accommodation services.
- Benefits: Enjoy 33 days paid holiday, Medicash benefits, and access to discounted bikes.
- Why this job: Make a real difference in people's lives while working in a supportive and understanding environment.
- Qualifications: No specific qualifications required, just a passion for helping others and strong communication skills.
- Other info: Flexible full-time or part-time hours available, with some weekend shifts.
The predicted salary is between 22000 - 30000 £ per year.
Salary: £26,000 p.a. FTE
Full-time (40hrs/week) or part-time (32hrs/week) with a 30 min paid lunch break. This includes some weekend shifts. You will also be rostered to work on bank holidays.
Closing date: 9am on 25th April 2025
Interview dates: tbc
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday (full-time equivalent), access to Cyclescheme (for discounted bikes and accessories), and a long service award (after five years).
Our Emergency Accommodation offers short-term accommodation (23 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
What sort of person are we looking for:
A person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping, sofa surfing eviction or living in temporary accommodation as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration and be open to gaining new insight and understanding.
You will be motivated to find solutions for service users you are key working through partnership work internally and externally. You have the ability to manage complex behaviours and to support service users who may be in difficult situations. You will be a team player who supports colleagues and helps the team to offer the best possible service.
Interested? Apply now with your up to date CV.
Support Worker - Housing and Homelessness employer: New Hope
Contact Detail:
New Hope Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Housing and Homelessness
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding their needs and the services available can help you demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Network with professionals in the housing and homelessness sector. Attend local events or join online forums to connect with others who work in this field, as they may provide valuable insights or even referrals.
✨Tip Number 3
Prepare examples from your past experiences that showcase your emotional intelligence and ability to handle complex situations. Be ready to discuss how you've supported individuals in challenging circumstances.
✨Tip Number 4
Research StudySmarter's values and mission. Aligning your personal values with ours can help you articulate why you're a great fit for the role and how you can contribute to our team.
We think you need these skills to ace Support Worker - Housing and Homelessness
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualities the company is looking for in a Support Worker. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly any work or volunteer roles related to homelessness or support services. Use bullet points for clarity and focus on achievements that demonstrate your compassion and problem-solving abilities.
Write a Personal Statement: Include a personal statement that reflects your passion for helping those experiencing homelessness. Share any personal experiences or insights that have shaped your understanding of the challenges faced by service users, and explain why you want to work in this role.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at New Hope
✨Show Your Passion for Helping Others
Make sure to express your genuine desire to support individuals experiencing homelessness. Share any relevant experiences, whether from previous jobs, volunteering, or personal encounters, that highlight your commitment to this cause.
✨Demonstrate Emotional Intelligence
Prepare to discuss how you handle complex behaviours and emotionally charged situations. Provide examples of how you've shown compassion and understanding in past roles, as this is crucial for a Support Worker.
✨Highlight Communication Skills
Effective communication is key in this role. Be ready to showcase your ability to listen actively and convey information clearly. You might want to share specific instances where your communication skills made a difference in a challenging situation.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with colleagues and external partners, be prepared to discuss your experience in team settings. Highlight how you contribute to a positive team environment and support your colleagues in achieving common goals.
