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- Tasks: Support individuals experiencing homelessness by providing tailored assistance and accommodation.
- Company: Join a compassionate team dedicated to making a difference in the lives of vulnerable people.
- Benefits: Enjoy 33 days paid holiday, Medicash benefits, and access to discounted bikes.
- Why this job: Make a real impact while developing your skills in a supportive and dynamic environment.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Flexible full-time or part-time hours with some weekend shifts and bank holiday work.
Salary: £26,000 p.a. FTE
Full-time (40hrs/week) or part-time (32hrs/week) with a 30 min paid lunch break. This includes some weekend shifts. You will also be rostered to work on bank holidays.
Closing date: 9am on 25th April 2025
Interview dates: tbc
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday (full-time equivalent), access to Cyclescheme (for discounted bikes and accessories), and a long service award (after five years).
Our Emergency Accommodation offers short-term accommodation (23 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
What sort of person are we looking for:
- A person who has a desire to help people who are experiencing homelessness.
- You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience.
- You will be the sort of person who sees people experiencing rough sleeping, sofa surfing eviction or living in temporary accommodation as a person, not just as rough sleepers or service users.
- You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence.
- You will have excellent skills in communication, prioritisation, and administration and be open to gaining new insight and understanding.
- You will be motivated to find solutions for service users you are key working through partnership work internally and externally.
- You have the ability to manage complex behaviours and to support service users who may be in difficult situations.
- You will be a team player who supports colleagues and helps the team to offer the best possible service.
Interested? Apply now with your up to date CV.
Support Worker - Housing and Homelessness employer: New Hope
Contact Detail:
New Hope Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Housing and Homelessness
✨Tip Number 1
Familiarise yourself with the local homelessness services and support networks. Understanding the resources available in your area will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in the field of housing and homelessness. Attend local events or workshops to connect with others, as personal recommendations can often give you an edge in the application process.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your own experiences and how they relate to the challenges faced by those experiencing homelessness. Being able to share personal insights can make a strong impression.
✨Tip Number 4
Showcase your emotional intelligence during the interview. Be ready to discuss how you handle difficult situations and support individuals in crisis, as this is crucial for a Support Worker role.
We think you need these skills to ace Support Worker - Housing and Homelessness
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Support Worker in Housing and Homelessness. Tailor your application to highlight relevant experiences and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up to date and clearly outlines your relevant experience, particularly any work or volunteer roles related to homelessness or support services. Use bullet points for clarity and focus on achievements that demonstrate your skills in communication, prioritisation, and emotional intelligence.
Write a Personal Statement: Include a personal statement that reflects your passion for helping those experiencing homelessness. Share any personal insights or experiences that have shaped your understanding of the challenges faced by service users, and explain how you can contribute positively to their journey.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at New Hope
✨Show Your Passion for Helping Others
Make sure to express your genuine desire to help those experiencing homelessness. Share any relevant experiences, whether from previous jobs, volunteering, or personal encounters, that highlight your commitment to this cause.
✨Demonstrate Emotional Intelligence
Prepare to discuss how you handle complex behaviours and support individuals in difficult situations. Use examples that showcase your compassion, non-judgemental attitude, and ability to connect with people on a personal level.
✨Highlight Communication Skills
Since excellent communication is key in this role, be ready to provide examples of how you've effectively communicated with diverse groups. This could include resolving conflicts, collaborating with colleagues, or engaging with service users.
✨Be Ready to Discuss Teamwork
As a team player, it's important to show how you support your colleagues. Prepare examples of past experiences where you contributed to a team effort, especially in challenging environments, to demonstrate your collaborative spirit.
