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- Tasks: Manage client enquiries and support the sales team in converting leads.
- Company: Join a dynamic legal services provider focused on residential property transactions.
- Benefits: Competitive salary, enhanced leave, hybrid working, and personal development plans.
- Why this job: Be the first point of contact for clients and make a real impact in their journey.
- Qualifications: 1-2 years in sales support or client services with strong communication skills.
- Other info: Enjoy a friendly atmosphere with opportunities for career growth and recognition.
The predicted salary is between 26000 - 33000 £ per year.
Days/hours of work: Monday to Friday, 9am-5pm
Location: Elizabeth House, 28 Baddow Road, Chelmsford, Essex, CM2 0DG
Job type: Permanent
Department: Sales Department
Reports to: Sales Manager
Salary & Benefits:
- Base Salary: £26,000 per annum (dependent on experience)
- On-Target Earnings (OTE): Up to £29,000 - £33,000 per annum (dependent on performance)
About New Homes Law: New Homes Law is a leading, dynamic, client-focused legal services provider specialising in residential property transactions across the UK. We work with some of the country's top new build developers and shared ownership housing associations, delivering a seamless and customer-focused experience. Our modern, forward-thinking approach combines expert legal advice with cutting-edge technology, ensuring an efficient and transparent journey for every customer. At New Homes Law, we invest heavily in innovation, professional development, and customer satisfaction, making us a trusted partner in the property sector and an exceptional place to build your career.
Your New Role: The Sales Executive plays a key role in managing the flow of new business enquiries, liaising with clients, introducers, estate agents, and supporting the conveyancing team in converting leads into active instructions. You'll be the first point of contact for many clients, so a friendly and professional manner is essential.
What You'll be Doing:
- Handle incoming enquiries from clients.
- Issue detailed quotations promptly upon receipt of enquiries via phone, email, or other platforms.
- Maintain regular contact with prospective clients via phone calls and emails to answer queries, receive updates on their transaction status, and confirm their decision to proceed.
- Log all client correspondence accurately to ensure consistent communication and transparency across the team on the case management system.
- Coordinate diary appointments and assist with scheduling initial client consultations.
- Actively encourage client feedback to support continuous improvement and share key insights with the Sales Manager.
- Retain information regarding the conveyancing process to assist clients with their queries, to ensure clients receive clear, accurate information.
- Represent the firm at promotional or networking events as required.
- Take direction from the Sales Manager and support other duties as needed.
What You'll Bring:
- Minimum 1 – 2 years' experience in a sales support, coordinator, or client services role or similar role.
- Strong organisational skills with attention to detail.
- Professional telephone manner and excellent written communication.
- Comfortable working in a fast-paced, client-driven environment.
- Professional, courteous, and client focused.
Desirable:
- Knowledge of the conveyancing process and relevant terminology.
- Experience working in a law firm, estate agency, or property services company.
- Familiarity with systems like Hoowla, Leap, or Proclaim.
- Confident using CRM or case management systems.
- Telesales Experience.
Compensation & Benefits working at New Homes Law:
- Enhanced annual leave allowance including Christmas shut down and birthday leave.
- Hybrid working arrangement: 4 days in the office, 1 day working from home.
- Casual Fridays: Employees can enjoy a relaxed dress code and monthly complimentary lunch on Fridays.
- Personal Development Plan tailored for your development.
- Supportive Culture: A friendly, family-like atmosphere with a focus on employee well-being and career development.
- Free eye tests and discounted eyewear.
- Reward and recognition scheme: Employee of the month.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Job Types: Full-time, Permanent
Pay: Up to £26,000.00 per year
Benefits: Company events, Company pension, Free parking, Referral programme
Ability to commute/relocate: Chelmsford CM2 0DG: reliably commute or plan to relocate before starting work (required)
Experience: Sales: 1 year (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Sales Executive employer: New Homes Law
Contact Detail:
New Homes Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the property sector. You never know who might have a lead or a job opportunity just waiting for you.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Sales Executive role. A confident, friendly approach can make all the difference when you're meeting potential employers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and show that you're genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our fantastic team at New Homes Law!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your relevant experience in sales support or client services, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for New Homes Law. Mention your passion for client-focused service and any experience you have with the conveyancing process.
Show Off Your Communication Skills: Since you'll be the first point of contact for clients, it’s crucial to demonstrate your excellent written communication skills. Keep your application clear, concise, and professional – just like you would when communicating with clients!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team at New Homes Law!
How to prepare for a job interview at New Homes Law
✨Know Your Stuff
Make sure you understand the basics of the conveyancing process and relevant terminology. This will not only help you answer questions confidently but also show that you're genuinely interested in the role and the industry.
✨Showcase Your Communication Skills
As a Sales Executive, you'll be the first point of contact for clients. Practice your professional telephone manner and ensure your written communication is clear and concise. Consider doing mock interviews to refine these skills.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage your time and tasks effectively. Think of examples from your past experience where you've successfully handled multiple enquiries or maintained accurate records, as this is crucial for the role.
✨Engage with the Company Culture
Research New Homes Law and understand their values and culture. Be ready to discuss how you can contribute to their supportive atmosphere and commitment to client satisfaction. Showing that you align with their mission can set you apart.