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- Tasks: Support staff wellbeing by providing a safe space for open discussions.
- Company: New Hall School, committed to employee wellbeing and support.
- Benefits: Competitive salary, flexible hours, and excellent benefits.
- Other info: Join a supportive team dedicated to enhancing staff wellbeing.
- Why this job: Make a real difference in colleagues' lives and promote a positive work environment.
- Qualifications: Strong listening skills, empathy, and confidentiality are essential.
The predicted salary is between 19857 - 19857 ÂŁ per year.
Staff Support Manager – New Hall School, Term Time Only (Full/Part‑Time, up to 2 people). Salary: £19,857 annually (Actual). Start date: September 2026. Location: The Avenue, Boreham, Chelmsford, Essex, CM3 3HS.
The Staff Support Manager is a key element of the School’s employee wellbeing strategy, acting as the dedicated “active listening” provision for all staff. The role provides a confidential, impartial, and supportive space for colleagues to discuss any aspect of their working life that may impact their wellbeing. It supports staff to feel heard, valued and supported, contributing to a positive, healthy, and sustainable working environment.
Key Responsibilities
- Provide a safe, confidential, and non‑judgemental space for staff to talk openly.
- Use active listening techniques to support staff in exploring concerns related to work and wellbeing.
- Offer empathetic support without acting as a decision‑maker or line manager.
- Offer first‑line employee relations advice on how to deal with situational examples.
- Help staff reflect on challenges and identify potential coping strategies through coaching strategies.
- Direct staff to appropriate internal or external support services where needed.
- Maintain awareness of available wellbeing resources and support pathways.
- Always uphold strict confidentiality, within safeguarding and legal boundaries.
- Build trust across the staff body through professionalism, discretion, and consistency.
- Communicate clearly the limits of confidentiality when necessary.
- Identify emerging themes or trends (anonymised) to inform leadership decision‑making.
- Support the development of a proactive, preventative approach to staff wellbeing.
- Offer flexible appointment times to accommodate part‑time and shift‑based staff.
- Promote the service regularly to ensure awareness and engagement, e.g. through staff INSET.
Essential Qualifications
- Strong active listening and interpersonal skills.
- High emotional intelligence and empathy.
- Maintain confidentiality and professional boundaries.
- Trustworthy, approachable, and non‑judgemental.
- Skilled in signposting and supporting without directing.
- Aware of staff wellbeing challenges within educational settings.
Desirable
- Practical Catholic faith.
- Experience of employee relations or generalist HR.
- Previous coaching experience.
What New Hall Offers Excellent benefits.
Nursery ManagerEDV/2026/NHS/09444 in Essex employer: New Hall School
Contact Detail:
New Hall School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nursery ManagerEDV/2026/NHS/09444 in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who might know about roles like the Staff Support Manager. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by practising active listening techniques. Since the role focuses on supporting staff wellbeing, showing that you can listen and empathise will set you apart from other candidates.
✨Tip Number 3
Research New Hall School’s values and wellbeing initiatives. Tailor your conversation during interviews to show how your skills align with their mission. It’ll demonstrate your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Nursery ManagerEDV/2026/NHS/09444 in Essex
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting staff wellbeing.
Tailor Your Application: Make sure to customise your application for the Staff Support Manager role. Highlight your active listening skills and any relevant experience in employee relations or coaching. Show us how you can contribute to a positive working environment!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using clear language and breaking up text into manageable sections. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at New Hall School
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Staff Support Manager role. Familiarise yourself with the key aspects of employee wellbeing and how active listening plays a part in supporting staff. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Listening Skills
Since this role heavily relies on active listening, prepare to showcase your skills. Think of examples from your past experiences where you've successfully supported someone through a challenging situation. Be ready to discuss how you approached it and what techniques you used to ensure they felt heard.
✨Emphasise Confidentiality and Trust
Highlight your understanding of confidentiality and the importance of maintaining professional boundaries. Prepare to discuss scenarios where you had to navigate sensitive information and how you ensured trust was built with colleagues. This will show that you take these aspects seriously.
✨Be Ready to Discuss Wellbeing Strategies
Think about various coping strategies and resources that can support staff wellbeing. Be prepared to share your thoughts on how you would promote these resources within the school. This shows that you're proactive and committed to fostering a positive working environment.