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- Tasks: Support tenants and manage housing services in a vibrant community.
- Company: Dynamic community-controlled organisation focused on regeneration.
- Benefits: 40 days leave, flexible working, pension scheme, and development opportunities.
- Why this job: Be the face of change in the Gorbals and make a real difference.
- Qualifications: Self-motivated with a passion for community service.
- Other info: Join a high-performing team dedicated to tenant satisfaction.
The predicted salary is between 34600 - 39600 £ per year.
We are a dynamic community-controlled organisation. We own and manage 2,500 homes for rent and factor 1,900 owners’ homes. We are committed to the sustained physical, social and economic regeneration of the Gorbals.
We are looking to recruit a self-motivated and dynamic Housing Officer to join our Housing Services Team. As a Housing Officer at New Gorbals HA you will be the face of the association to our tenants and service users within the community.
As part of our high performing Housing Services Team which places our tenants and the community at the heart of our service, you will be expected to deliver a broad range of generic housing services including:
- Rent arrears
- Allocations
- Anti-social behaviour
- Estate management
This will be for a patch under your control and to which you will be accountable.
New Gorbals HA offers excellent terms and conditions including:
- 40 days leave (including public holidays) per year
- Flexible working
- SHAPS pension scheme
- Opportunities for personal and professional development
If you feel that you are the right candidate, then we would be delighted to hear from you. For more information on the role and how to apply, please download our Recruitment Pack and Application Form.
Salary: EVH Grade, PA22 to PA25 £40,635 to £44,619
Hours: 35 hours per week
Location: 200 Crown Street, Glasgow, G5 9AY
Please note the closing date is 5pm on Monday 2nd March 2026. This post is subject to a Level 1 disclosure.
Housing Officer employer: New Gorbals Housing Association Ltd
Contact Detail:
New Gorbals Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Get to know the community! As a Housing Officer, you'll be the face of the association, so understanding the Gorbals and its residents is key. Attend local events or community meetings to connect with potential tenants and service users.
✨Tip Number 2
Showcase your skills in person! When you get the chance for an interview, highlight your experience in managing housing services. Be ready to discuss how you've tackled issues like rent arrears or anti-social behaviour in previous roles.
✨Tip Number 3
Network, network, network! Reach out to current or former employees of New Gorbals HA on LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Housing Officer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our dynamic team at New Gorbals HA.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role of a Housing Officer. Familiarise yourself with our mission and values at New Gorbals HA. This will help you tailor your application to show how you fit into our community-focused approach.
Be Yourself: We want to see the real you! Use your own voice in your application. Share your experiences and how they relate to the responsibilities of the role. Authenticity goes a long way in making a connection with us.
Highlight Relevant Experience: When detailing your work history, focus on experiences that align with the tasks mentioned in the job description, like managing rent arrears or dealing with anti-social behaviour. Show us how your past roles have prepared you for this position.
Follow the Application Instructions: Make sure to download our Recruitment Pack and Application Form from our website. Pay attention to the closing date and ensure you submit everything we ask for. A complete application shows us you're serious about joining our team!
How to prepare for a job interview at New Gorbals Housing Association Ltd
✨Know Your Community
Familiarise yourself with the Gorbals area and its community dynamics. Understanding local issues, tenant needs, and community initiatives will show your commitment and help you connect with the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully handled challenging situations in housing or community services. Whether it's dealing with rent arrears or anti-social behaviour, demonstrating your ability to resolve issues effectively is key.
✨Emphasise Teamwork
As part of a high-performing team, highlight your experience working collaboratively. Share instances where you've contributed to team success, especially in delivering housing services that put tenants at the heart of what you do.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's goals, community projects, and team dynamics. This not only shows your interest but also helps you gauge if the role aligns with your values and career aspirations.