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- Tasks: Plan and execute unforgettable weddings and events while building strong client relationships.
- Company: Join a vibrant team at Burley Manor, known for its exceptional hospitality.
- Benefits: Enjoy 28 days holiday, competitive salary, commission, and discounts at local attractions.
- Why this job: Be part of creating magical moments and enriching experiences for guests.
- Qualifications: GCSEs in Maths and English, sales experience preferred, and a passion for customer service.
- Other info: Flexible working hours with opportunities for career development and training.
The predicted salary is between 22700 - 32700 £ per year.
We currently have an exciting opportunity for a Wedding and Events Executive to join our team based at our Burley Manor, Ringwood. Joining us on a full‑time, permanent basis you will receive a competitive salary of £27,270.00 per annum plus commission. A typical working week will be spread over 5 days, 40 hours a week, including weekend working as standard: Tuesday to Saturday or Wednesday to Sunday.
Benefits of joining us:
- 28 days holiday per year, plus a duvet day on your birthday
- Fantastic career development and training opportunities
- Free staff parking
- Hospitality Action Wellbeing EAP
- Discounts to local attractions and across our Collection
- Competitive commission scheme
Responsibilities:
- Handling inbound and outbound emails and phone enquiries to take enquiries through to final details
- Liaising with prospective clients, providing detailed quotes and invoices as required
- Assisting account management upfront with guidance, upselling and operational planning considerations
- Taking ownership for new relationships and the development and securement of new business
- Meeting and greeting prospective clients and actioning from initial show round, confirmation and detailed transfer to account management following signed contracts
- Managing all customer contact; following up enquiries with proposals leading to contract creation and accounting
- Attending, presenting and networking at exhibitions, events and internal meetings to perform duties and aid business development
- Communicating, liaising, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
- Ensuring all current bookings and appointments are handed over to the relevant departments within an appropriate timeframe
Person Specification:
- Can demonstrate the highest levels of honesty and integrity at all times
- Constantly encouraging, supporting and helping your colleagues to be the best they can be
- Committed to outstanding customer experience
- Be an ambassador for NFH in everything you do ensuring a positive environment is upheld
- Be courteous and polite to both customers and colleagues
- Show your loyalty to the NFH brand by promoting the business as a great place to work as well as to stay
Qualifications & Experience:
- Minimum GCSE (or equivalent qualification), grade ‘C’ or above in Math’s and English
- Extensive knowledge and understanding of Microsoft Excel, Word and Outlook
- Good, confident telephone manner
- A willing team player with a flexible working attitude
- Practical and confident approach to problem solving
- Organised and happy to work on own initiative
- Sales experience is preferred
Are you the one? Do you have the skills and experience and want to join a community who take conscious actions, with natural spirit and are story tellers, creating enriching experiences for our guests? Then click apply today! We’d love to hear from you. Our venues are remote in location so your own transport is essential. Due to the high volume of applicants that we receive, we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.
Wedding and Events Executive employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wedding and Events Executive
✨Tip Number 1
Network like a pro! Attend local wedding fairs and events to meet potential clients and industry professionals. Don’t be shy; introduce yourself and share your passion for creating unforgettable experiences.
✨Tip Number 2
Follow up on your leads! After meeting someone or receiving an inquiry, send a friendly email or make a quick call to keep the conversation going. This shows your commitment and helps you stand out from the crowd.
✨Tip Number 3
Show off your personality! When meeting clients, let your enthusiasm shine through. Share stories of past events you've worked on and how you made them special. People love working with someone who’s genuinely excited about what they do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Burley Manor.
We think you need these skills to ace Wedding and Events Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Wedding and Events Executive role. Highlight your relevant experience and skills that match the job description, like your sales experience and customer service skills. We want to see how you can bring value to our team!
Show Your Personality: Don’t be afraid to let your personality shine through in your application! We’re looking for someone who embodies our company values and can create enriching experiences for our guests. A bit of enthusiasm goes a long way!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at New Forest Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Understand what makes their events special and be ready to discuss how your skills can enhance their offerings. This shows genuine interest and helps you stand out.
✨Showcase Your Sales Skills
Since sales experience is preferred, prepare examples of how you've successfully managed client relationships or closed deals in the past. Be ready to discuss specific situations where you’ve upsold or provided exceptional customer service.
✨Practice Your Communication
As a Wedding and Events Executive, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling client inquiries or presenting proposals, to get comfortable.
✨Dress for Success
First impressions matter! Dress smartly and professionally for your interview. It reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Plus, it’ll boost your confidence!
