Part-Time Reservations & Guest Services Coordinator

Part-Time Reservations & Guest Services Coordinator

Part-Time 14870 - 14870 £ / year (est.) No working from home possible
New Forest Hotels

At a Glance

  • Tasks: Be the friendly face for guests, handling bookings and providing top-notch service.
  • Company: Join New Forest Hotels, a welcoming team in the beautiful New Forest.
  • Benefits: Enjoy a competitive salary, 28 days holiday, staff discounts, and growth opportunities.
  • Other info: Perfect part-time role for students or anyone seeking flexible work.
  • Why this job: Make a difference in guests' experiences while developing your career.
  • Qualifications: Looking for confident, friendly individuals who thrive in fast-paced settings.

The predicted salary is between 14870 - 14870 £ per year.

New Forest Hotels is seeking a part-time Reservations Assistant based in Lyndhurst, New Forest. In this role, you'll be the initial point of contact for guests, handling bookings and providing exceptional service. We're looking for a friendly, confident individual who enjoys helping others and thrives in a fast-paced environment.

You will receive a salary of £14,870.70 per year, 28 days holiday (pro rata), staff discounts, and career development opportunities.

Part-Time Reservations & Guest Services Coordinator employer: New Forest Hotels

New Forest Hotels is an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive benefits such as 28 days holiday (pro rata) and staff discounts, employees can enjoy a fulfilling work-life balance while developing their careers in the picturesque setting of Lyndhurst, New Forest.

New Forest Hotels

Contact Details:

New Forest Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Reservations & Guest Services Coordinator

Tip Number 1

Make sure to research New Forest Hotels before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice your customer service skills! Since you'll be the first point of contact for guests, think about how you can demonstrate your friendly and confident personality during the interview.

Tip Number 3

Prepare some questions to ask at the end of your interview. This shows that you're engaged and eager to learn more about the role and the company culture.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the New Forest Hotels team.

We think you need these skills to ace Part-Time Reservations & Guest Services Coordinator

Customer Service
Communication Skills
Booking Management
Attention to Detail
Problem-Solving Skills
Time Management
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your friendly and confident personality shine through. We want to see how you can connect with guests, so don’t be afraid to show us your enthusiasm for helping others!

Tailor Your Application:Make sure to customise your application to highlight your relevant experience in customer service or reservations. We love seeing how your skills match what we’re looking for, so be specific about your past roles!

Keep It Clear and Concise:We appreciate a well-structured application that gets straight to the point. Use clear language and bullet points where necessary to make it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at New Forest Hotels

Know the Company

Before your interview, take some time to research New Forest Hotels. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your People Skills

As a Reservations & Guest Services Coordinator, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone.

Prepare for Common Questions

Anticipate questions related to handling bookings, managing guest inquiries, and working in a fast-paced environment. Practise your responses so you can convey confidence and clarity during the interview.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity at New Forest Hotels.