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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and handle enquiries in a vibrant hotel setting.
- Company: Join a friendly team in the stunning New Forest, known for its beautiful scenery.
- Benefits: Enjoy flexible shifts and a scenic work environment with potential training opportunities.
- Why this job: Perfect for those who love hospitality and want to work in a picturesque location.
- Qualifications: Previous hotel experience and strong communication skills are essential; transport required.
- Other info: Flexible working hours across 3 shifts, ideal for students seeking part-time work.
Overview
Join to apply for the Part Time Hotel Receptionist role at New Forest Hotels.
This range is provided by New Forest Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Part-Time Hotel Receptionist (24 Hours per Week)
Location: In the heart of the beautiful New Forest
Shifts: 3 per week (Flexible availability required)
We are looking for a friendly and reliable Part-Time Receptionist with previous hotel experience to join our front-of-house team. Based in the heart of the stunning New Forest, this is a great opportunity to work in a scenic and welcoming environment. You will work 24 hours per week across 3 shifts, and must be flexible with working days and times.
Responsibilities
- Welcoming guests, managing check-ins and check-outs
- Answering and directing telephone calls professionally
- Allocating rooms and processing bookings
- Liaising with housekeeping and Food & Beverage teams to ensure smooth operations
- Handling guest enquiries and resolving issues promptly
- Maintaining accurate records and following internal processes
Requirements
- Must have own transport (due to location and shift patterns)
- Strong organisational and administrative skills
- Process-driven with excellent attention to detail
- A confident communicator who can remain calm under pressure
- Previous experience with hotel booking systems (Rezlynx preferred, but training can be provided)
- Previous hospitality experience is essential
Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Restaurants
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Part Time Hotel Receptionist employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Hotel Receptionist
✨Tip Number 1
Familiarise yourself with the hotel booking systems, especially Rezlynx if you can. Even if you haven't used it before, showing that you've done your research and understand how it works can really impress the hiring team.
✨Tip Number 2
Highlight your previous hospitality experience during any conversations or interviews. Share specific examples of how you've handled guest enquiries or resolved issues in a calm and professional manner.
✨Tip Number 3
Since the role requires flexibility, be prepared to discuss your availability openly. Show that you're willing to adapt your schedule to meet the needs of the hotel, which can set you apart from other candidates.
✨Tip Number 4
Make sure to convey your passion for providing excellent customer service. Whether it's through your tone of voice or your enthusiasm during discussions, demonstrating your commitment to guest satisfaction can make a big difference.
We think you need these skills to ace Part Time Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous hotel experience and any relevant skills. Emphasise your organisational abilities, attention to detail, and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention why you are interested in working in the New Forest and how your experience aligns with the responsibilities outlined in the job description.
Highlight Flexibility: Since the role requires flexible availability, be sure to mention your willingness to work various shifts. This shows that you are adaptable and ready to meet the needs of the hotel.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at New Forest Hotels
✨Show Your Hospitality Experience
Make sure to highlight your previous experience in hospitality during the interview. Share specific examples of how you've handled guest interactions, resolved issues, or contributed to a positive guest experience.
✨Demonstrate Flexibility
Since the role requires flexible availability, be prepared to discuss your schedule and how you can accommodate different shifts. Showing that you're adaptable will impress the interviewer.
✨Familiarise Yourself with Hotel Systems
If you have experience with hotel booking systems like Rezlynx, mention it! If not, express your willingness to learn quickly. This shows your commitment to the role and your ability to adapt to new technologies.
✨Practice Calm Communication
As a receptionist, you'll need to remain calm under pressure. Prepare for potential scenarios where you might need to handle difficult guests or busy periods, and practice how you would communicate effectively in those situations.
