At a Glance
- Tasks: Welcome guests and provide exceptional service at our beautiful hotel.
- Company: Join the friendly team at Forest Lodge Hotel in Lyndhurst.
- Benefits: Enjoy 28 days holiday, birthday duvet day, and discounts on local attractions.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
- Why this job: Be part of a unique hospitality experience and make guests feel special.
- Qualifications: Confident phone skills, problem-solving attitude, and a passion for service.
The predicted salary is between 14.24 - 14.24 £ per hour.
We currently have an exciting opportunity for a Hotel Receptionist to join our team based at Forest Lodge Hotel in Lyndhurst. This is a part time, permanent position with a competitive salary of £14.24 per hour.
At New Forest Hotels our purpose is to enrich the lives of those within our community by providing the best New Forest hospitality. Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive. Our venues are beautifully individual, each with a unique story that makes us more than ordinary and enables us to provide truly magical experiences for our guests that are enhanced and matched to our surroundings.
Core Values
- Be BRAVE, take ownership
- Collaborate together as a TEAM
- Develop, NURTURE and care
- Be OPEN and communicate honestly
Benefits
- 28 days holiday per year, plus a duvet day on your birthday (contracted roles only)
- Fantastic career development and training opportunities
- Free staff parking
- Hospitality Action Wellbeing EAP, TiPJAR
- Discounts to local attractions and across our Collection
Requirements
- A confident telephone manner
- Motivation towards meeting set targets and goals
- A practical and confident approach to problem solving
- A strong work ethic and willingness to learn
Ideal Candidate
- Be full of energy and enthusiasm with a personality to match
- Be passionate about hospitality and delivering an exceptionally high standard of service to customers
- Be available to work around 30 hours per week including evenings, weekends and bank holidays
- Have your own transport as public transport links are limited
The venue is in a remote location; applicants should be familiar with the area and understand how they might travel. Shift patterns vary across our collection.
Receptionist - Forest Lodge Hotel in Lyndhurst employer: New Forest Hotels
New Forest Hotels is an exceptional employer that values creativity and personal growth, offering a vibrant work culture where every team member can thrive. With competitive salaries, commission opportunities, and a supportive environment, employees are encouraged to develop their skills while crafting unforgettable experiences for clients in the picturesque setting of England's New Forest. Join us to be part of a dedicated team that celebrates success and fosters lasting relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Forest Lodge Hotel in Lyndhurst
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at New Forest Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist - Forest Lodge Hotel in Lyndhurst
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at New Forest Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at New Forest Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at New Forest Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at New Forest Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at New Forest Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
