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- Tasks: Join our team to assist in housekeeping, reception, and food & beverage services.
- Company: Charming hotel in the stunning New Forest, perfect for nature lovers.
- Benefits: Competitive pay, duvet day on your birthday, and discounts at local attractions.
- Why this job: Experience a dynamic role with a friendly team and varied responsibilities.
- Qualifications: Previous hospitality experience preferred but not essential; a passion for guest service is key.
- Other info: Enjoy a supportive environment where every day brings new challenges and rewards.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about hospitality and looking for a versatile role in a stunning location? We are a charming small cosy hotel nestled in the heart of the New Forest, and we’re looking for a friendly, reliable, and hardworking General Assistant to join our fantastic team. This is a hands-on position offering a variety of duties across different areas of the business.
Key Responsibilities:
- Housekeeping: Help maintain the cleanliness of guest rooms and public areas, ensuring they meet our high standards of presentation.
- Reception: Greet guests with a warm welcome, check-in/check-out, answer phone calls, assist with bookings and provide local information.
- Food & Beverage: Assist in setting up and serving breakfast, prepare and serve our food offering throughout the day, serve drinks from the bar. Ensure a high standard of food service and cleanliness in the dining area.
About You:
- Experience: Previous experience in housekeeping, hospitality or customer service is preferred but not essential.
- Skills: A friendly and approachable attitude, excellent communication skills, and a flexible approach to tasks.
- Team Player: You’ll be working with a small, close-knit team, so being able to work well with others is key.
- Passion for Hospitality: Enthusiasm for delivering great guest experiences and a keen eye for detail.
Why Join Us?
- Stunning Location: The New Forest offers beautiful surroundings, perfect for those who love nature and outdoor activities.
- Variety: This is a dynamic role with the chance to work in different areas of the hotel, ensuring no two days are the same.
- Friendly Team: Join a supportive and welcoming team, dedicated to creating memorable experiences for our guests.
- Competitive Pay: Competitive rates of pay, plus service charge, a duvet day on your birthday, Hospitality Action Wellbeing EAP, TiPJAR, discounts to local attractions and across our Collection.
If you love working in a busy and rewarding environment, where every day brings something new, we’d love to hear from you! We look forward to hearing from you and potentially welcoming you to our team!
Hospitality Generalist: Housekeeping, Reception & F&B in Lyndhurst employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Generalist: Housekeeping, Reception & F&B in Lyndhurst
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, take a stroll around the New Forest area and check out the hotel’s website. This will help you understand their style and values, making it easier to connect during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of some examples where you've gone above and beyond for guests or customers. Share these stories during your interview to show off your passion for delivering great experiences.
✨Tip Number 3
Be ready to showcase your flexibility! The job involves various tasks from housekeeping to food service, so be prepared to discuss how you can adapt to different roles. Highlight any past experiences where you’ve juggled multiple responsibilities successfully.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It shows you’re genuinely interested and helps keep you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Hospitality Generalist: Housekeeping, Reception & F&B in Lyndhurst
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for hospitality shine through in your application. Share any experiences that highlight your love for creating great guest experiences, whether it's in housekeeping, reception, or food and beverage.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match our job description. Highlight any relevant roles you've had in hospitality or customer service, and don’t forget to mention your teamwork skills!
Craft a Friendly Cover Letter: Your cover letter is your chance to connect with us on a personal level. Use it to express why you want to join our team and how you can contribute to our friendly atmosphere. Keep it warm and inviting!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our lovely hotel.
How to prepare for a job interview at New Forest Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Hospitality Generalist. Familiarise yourself with housekeeping, reception duties, and food & beverage service. This will help you demonstrate your enthusiasm and readiness to jump into the role.
✨Showcase Your People Skills
Since this role involves a lot of guest interaction, be prepared to discuss your communication skills and how you handle different situations with guests. Share examples of times when you've provided excellent customer service or resolved issues effectively.
✨Emphasise Teamwork
This position requires working closely with a small team, so highlight your ability to collaborate and support your colleagues. Think of specific instances where you've contributed to a team effort or helped create a positive work environment.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Talk about what excites you about working in a hotel setting and how you aim to create memorable experiences for guests. A genuine passion can set you apart from other candidates.