At a Glance
- Tasks: Assist in housekeeping, reception, and food & beverage services in a charming hotel.
- Company: A cosy hotel located in the stunning New Forest.
- Benefits: Competitive pay, duvet day on your birthday, and discounts at local attractions.
- Other info: Perfect for nature lovers seeking a rewarding work environment.
- Why this job: Join a friendly team and enjoy a dynamic role with varied responsibilities.
- Qualifications: Experience in hospitality is a plus, but a positive attitude is key.
The predicted salary is between 20000 - 25000 € per year.
Are you passionate about hospitality and looking for a versatile role in a stunning location? We are a charming small cosy hotel nestled in the heart of the New Forest, and we’re looking for a friendly, reliable, and hardworking General Assistant to join our fantastic team. This is a hands‑on position offering a variety of duties across different areas of the business.
Key Responsibilities
- Housekeeping: Help maintain the cleanliness of guest rooms and public areas, ensuring they meet our high standards of presentation.
- Reception: Greet guests with a warm welcome, check‑in/check‑out, answer phone calls, assist with bookings and provide local information.
- Food & Beverage: Assist in setting up and serving breakfast, prepare and serve our food offering throughout the day, serve drinks from the bar. Ensure a high standard of food service and cleanliness in the dining area.
About You
- Experience: Previous experience in housekeeping, hospitality or customer service is preferred but not essential.
- Skills: A friendly and approachable attitude, excellent communication skills, and a flexible approach to tasks.
- Team Player: You’ll be working with a small, close‑knit team, so being able to work well with others is key.
- Passion for Hospitality: Enthusiasm for delivering great guest experiences and a keen eye for detail.
Why Join Us
- Stunning Location: The New Forest offers beautiful surroundings, perfect for those who love nature and outdoor activities.
- Variety: This is a dynamic role with the chance to work in different areas of the hotel, ensuring no two days are the same.
- Friendly Team: Join a supportive and welcoming team, dedicated to creating memorable experiences for our guests.
- Competitive Pay: Competitive rates of pay, plus service charge, a duvet day on your birthday, Hospitality Action Wellbeing EAP, TiPJAR, discounts to local attractions and across our Collection.
If you love working in a busy and rewarding environment, where every day brings something new, we’d love to hear from you! We look forward to hearing from you and potentially welcoming you to our team!
General Assistant, Reception/F&B in Lyndhurst employer: New Forest Hotels
Join our charming small hotel in the heart of the New Forest, where we pride ourselves on a friendly and supportive work culture. As a General Assistant, you'll enjoy a dynamic role with opportunities for growth, competitive pay, and unique perks like a duvet day on your birthday and discounts to local attractions. Embrace the beauty of nature while working alongside a close-knit team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant, Reception/F&B in Lyndhurst
✨Tip Number 1
Get to know the hotel and its vibe! Before you apply, take a stroll around the New Forest area and check out the hotel’s social media. This will help you understand their style and values, making it easier to connect during your interview.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable with greeting guests and handling inquiries.
✨Tip Number 3
Be ready to showcase your flexibility! The job description mentions a variety of tasks, so be prepared to discuss how you can adapt to different roles. Think of examples from past experiences where you’ve juggled multiple responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace General Assistant, Reception/F&B in Lyndhurst
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality shine through in your application. Share any experiences that highlight your love for creating great guest experiences, as this is what we value most!
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the role. Highlight any previous work in housekeeping, customer service, or food and beverage, even if it’s just a little bit!
Be Personable:Since we’re all about teamwork and a friendly atmosphere, don’t hesitate to let your personality come through in your cover letter. A warm and approachable tone can make a big difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at New Forest Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with tasks like housekeeping, reception duties, and food & beverage service. This will help you demonstrate your enthusiasm and readiness to jump in wherever needed.
✨Showcase Your People Skills
Since this role involves a lot of guest interaction, be prepared to discuss your communication skills. Share examples of how you've provided excellent customer service in the past, and highlight your friendly and approachable attitude. Remember, a warm smile goes a long way!
✨Emphasise Teamwork
This position requires working closely with a small team, so be ready to talk about your experience as a team player. Think of specific instances where you collaborated effectively with others, and how you contributed to a positive work environment.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share why you love creating memorable experiences for guests and how you pay attention to detail in your work. This passion can set you apart from other candidates!
