General Assistant, Housekeeping/Reception/F&B in Lyndhurst
General Assistant, Housekeeping/Reception/F&B

General Assistant, Housekeeping/Reception/F&B in Lyndhurst

Lyndhurst Full-Time 20000 - 25000 £ / year (est.) No home office possible
New Forest Hotels

At a Glance

  • Tasks: Join our team to assist in housekeeping, reception, and food & beverage services.
  • Company: Charming hotel in the stunning New Forest, perfect for nature lovers.
  • Benefits: Competitive pay, duvet day on your birthday, and discounts at local attractions.
  • Why this job: Experience a dynamic role with a friendly team and varied responsibilities.
  • Qualifications: Hospitality experience preferred but not essential; a positive attitude is key.
  • Other info: Enjoy a rewarding environment where every day brings something new.

The predicted salary is between 20000 - 25000 £ per year.

Are you passionate about hospitality and looking for a versatile role in a stunning location? We are a charming small cosy hotel nestled in the heart of the New Forest, and we’re looking for a friendly, reliable, and hardworking General Assistant to join our fantastic team. This is a hands-on position offering a variety of duties across different areas of the business.

Key Responsibilities

  • Housekeeping: Help maintain the cleanliness of guest rooms and public areas, ensuring they meet our high standards of presentation.
  • Reception: Greet guests with a warm welcome, check-in/check-out, answer phone calls, assist with bookings and provide local information.
  • Food & Beverage: Assist in setting up and serving breakfast, prepare and serve our food offering throughout the day, serve drinks from the bar. Ensure a high standard of food service and cleanliness in the dining area.

About You

  • Experience: Previous experience in housekeeping, hospitality or customer service is preferred but not essential.
  • Skills: A friendly and approachable attitude, excellent communication skills, and a flexible approach to tasks.
  • Team Player: You’ll be working with a small, close-knit team, so being able to work well with others is key.
  • Passion for Hospitality: Enthusiasm for delivering great guest experiences and a keen eye for detail.

Why Join Us

  • Stunning Location: The New Forest offers beautiful surroundings, perfect for those who love nature and outdoor activities.
  • Variety: This is a dynamic role with the chance to work in different areas of the hotel, ensuring no two days are the same.
  • Friendly Team: Join a supportive and welcoming team, dedicated to creating memorable experiences for our guests.
  • Competitive Pay: Competitive rates of pay, plus service charge, a duvet day on your birthday, Hospitality Action Wellbeing EAP, TiPJAR, discounts to local attractions and across our Collection.

If you love working in a busy and rewarding environment, where every day brings something new, we’d love to hear from you! We look forward to hearing from you and potentially welcoming you to our team!

General Assistant, Housekeeping/Reception/F&B in Lyndhurst employer: New Forest Hotels

Join our charming hotel in the heart of the New Forest, where we pride ourselves on a supportive and friendly work culture that values teamwork and guest satisfaction. With competitive pay, unique benefits like a duvet day on your birthday, and opportunities for personal growth in a dynamic role, you'll find a rewarding environment that celebrates your passion for hospitality amidst stunning natural surroundings.
New Forest Hotels

Contact Detail:

New Forest Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant, Housekeeping/Reception/F&B in Lyndhurst

✨Tip Number 1

Get to know the hotel and its vibe! Before you apply, take a stroll around the New Forest area and check out the hotel’s website. This way, you can tailor your approach and show that you’re genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing a role at the hotel. Personal connections can make a huge difference!

✨Tip Number 3

Prepare for an informal chat! If you get an interview, be ready to discuss your passion for hospitality and how you can contribute to the team. Think of examples from your past experiences that highlight your skills in housekeeping, reception, or food and beverage service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace General Assistant, Housekeeping/Reception/F&B in Lyndhurst

Housekeeping
Customer Service
Communication Skills
Teamwork
Attention to Detail
Flexibility
Food & Beverage Service
Guest Relations
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for hospitality right from the start! In your application, mention why you love working in this field and how you can contribute to creating memorable experiences for our guests.

Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in hospitality. We want to see your skills and how they can apply to housekeeping, reception, or food & beverage roles.

Be Personable: Since we’re a small team, it’s important to show off your friendly and approachable attitude. Use a warm tone in your cover letter and let your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!

How to prepare for a job interview at New Forest Hotels

✨Know the Role Inside Out

Before your interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with housekeeping, reception duties, and food & beverage service. This will help you demonstrate your enthusiasm and readiness to jump into the role.

✨Show Off Your People Skills

Since this position involves a lot of guest interaction, be prepared to showcase your communication skills. Think of examples where you've provided excellent customer service or worked well in a team. A friendly and approachable attitude goes a long way!

✨Dress for Success

Even though it’s a hands-on role, first impressions matter! Dress smartly and appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent the hotel’s high standards.

✨Ask Thoughtful Questions

Prepare a few questions about the hotel and the team. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Ask about the team dynamics or what a typical day looks like for a General Assistant.

General Assistant, Housekeeping/Reception/F&B in Lyndhurst
New Forest Hotels
Location: Lyndhurst

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