Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to assist in housekeeping, reception, and food & beverage services.
- Company: Charming hotel in the stunning New Forest, perfect for nature lovers.
- Benefits: Competitive pay, service charge, birthday off, and discounts at local attractions.
- Other info: Enjoy a rewarding environment where every day is different!
- Why this job: Experience a dynamic role with a friendly team and beautiful surroundings.
- Qualifications: Hospitality experience preferred but not essential; a positive attitude is key.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about hospitality and looking for a versatile role in a stunning location? We are a charming small cosy hotel nestled in the heart of the New Forest, and we’re looking for a friendly, reliable, and hardworking General Assistant to join our fantastic team. This is a hands‑on position offering a variety of duties across different areas of the business.
Key Responsibilities:
- Housekeeping: Help maintain the cleanliness of guest rooms and public areas, ensuring they meet our high standards of presentation.
- Reception: Greet guests with a warm welcome, check‑in/check‑out, answer phone calls, assist with bookings and provide local information.
- Food & Beverage: Assist in setting up and serving breakfast, prepare and serve our food offering throughout the day, serve drinks from the bar. Ensure a high standard of food service and cleanliness in the dining area.
About You:
- Experience: Previous experience in housekeeping, hospitality or customer service is preferred but not essential.
- Skills: A friendly and approachable attitude, excellent communication skills, and a flexible approach to tasks.
- Team Player: You’ll be working with a small, close‑knit team, so being able to work well with others is key.
- Passion for Hospitality: Enthusiasm for delivering great guest experiences and a keen eye for detail.
Why Join Us?
- Stunning Location: The New Forest offers beautiful surroundings, perfect for those who love nature and outdoor activities.
- Variety: This is a dynamic role with the chance to work in different areas of the hotel, ensuring no two days are the same.
- Friendly Team: Join a supportive and welcoming team, dedicated to creating memorable experiences for our guests.
- Competitive Pay: Competitive rates of pay, plus service charge, a day off on your birthday, Hospitality Action Wellbeing EAP, TiPJAR, discounts to local attractions and across our Collection.
If you love working in a busy and rewarding environment, where every day brings something new, we’d love to hear from you! We look forward to hearing from you and potentially welcoming you to our team!
General Assistant, Reception/F&B in London employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant, Reception/F&B in London
✨Tip Number 1
Get to know the hotel and its vibe! Before you apply, check out their website and social media. This will help you understand their style and values, so you can tailor your approach when you reach out.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Be ready for an informal chat! If you get a chance to speak with someone from the team, show your enthusiasm for hospitality and share why you’d be a great fit. Your personality can shine through in these conversations!
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested and makes it easier for us to find your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace General Assistant, Reception/F&B in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you’re genuinely excited about the role and ready to create memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in hospitality. We love seeing transferable skills, so don’t hesitate to showcase your customer service or teamwork abilities!
Craft a Friendly Cover Letter: Your cover letter is your chance to connect with us on a personal level. Keep it warm and friendly, and share why you’d be a great fit for our close-knit team in the beautiful New Forest.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our charming hotel.
How to prepare for a job interview at New Forest Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with tasks like housekeeping, reception duties, and food & beverage service. This will help you demonstrate your enthusiasm and readiness to jump into the role.
✨Showcase Your People Skills
Since this position involves a lot of guest interaction, be prepared to discuss your communication skills and how you handle different situations with guests. Share examples of times you've provided excellent customer service or resolved issues effectively.
✨Emphasise Teamwork
This role requires working closely with a small team, so highlight your ability to collaborate and support your colleagues. Think of specific instances where you’ve worked well in a team setting and how you contributed to a positive work environment.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Talk about what excites you about working in a hotel, your love for creating memorable experiences for guests, and how you pay attention to detail in your work.